# Spanish-Speaking Customer Experts for Airline - Work In Greece - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/cc5b3e73-155e-499d-942f-008e54f1fb84)

## Description

Mercier Consultancy MD is excited to offer an outstanding opportunity for Spanish-Speaking Customer Experts to join our team supporting a prominent airline in Greece. This role involves delivering exceptional customer service to Spanish-speaking travelers, ensuring a seamless and positive travel experience. Paid relocation to Greece is provided for the right candidates.

  

### Key Responsibilities

-   Provide excellent customer support to Spanish-speaking airline customers through phone, email, and chat regarding bookings, flight information, and travel inquiries.
-   Assist passengers with reservations, ticket changes, cancellations, and other travel-related services efficiently.
-   Handle customer complaints and queries promptly while maintaining a professional and empathetic approach.
-   Maintain detailed and accurate records of customer interactions using CRM systems.
-   Collaborate with internal teams to resolve complex customer issues and improve service quality.
-   Stay updated on airline policies, flight schedules, and industry regulations to provide accurate information.

## Requirements

-   Fluency in Spanish (spoken and written) is mandatory; proficiency in English is an advantage.
-   Previous experience in customer service, preferably in the airline or travel industry.
-   Excellent communication, interpersonal, and problem-solving skills.
-   Ability to manage multiple tasks in a fast-paced, dynamic environment.
-   Familiarity with CRM software and digital communication tools.
-   Willingness to relocate to Greece; paid relocation support is included.
-   Customer-focused attitude with a passion for travel and hospitality.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...