# Sales Manager

**Company:** [Geeks on Site](http://jobs.workable.com/companies/kryqQrMd9yrNwDVVfLFMsr.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Contract
**Department:** GOS - Internal

[Apply for this job](http://jobs.workable.com/view/cc5f95fb-e1ba-46fd-ae70-1bf7f6dea6fe)

## Description

### About us

Geeks on Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.

Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services, offering fast, reliable solutions across a wide range of devices and systems.

### Job Overview

We are seeking a Sales Manager to lead our inbound and outbound sales teams. This role is responsible for driving revenue growth, improving closing performance, increasing subscription sales, and ensuring a consistently high-quality customer experience.

The ideal candidate is a hands-on leader who can coach and develop sales representatives, track performance through key metrics, and foster a culture of accountability, customer focus, and continuous improvement. **This is a fully remote role, and we welcome applications from qualified candidates across Latin America and the Caribbean.**

### Responsibilities

-   Lead, coach, and develop inbound and outbound sales teams.
-   Monitor and improve key KPIs, including closing ratio, subscription upsell performance, quality scores, and customer experience metrics.
-   Conduct regular coaching sessions, call reviews, and performance evaluations.
-   Identify opportunities to improve sales processes, conversion rates, and team effectiveness.
-   Analyze performance data and provide actionable recommendations.
-   Collaborate with cross-functional teams to support customer satisfaction and business growth.
-   Support hiring, onboarding, and training initiatives as needed.

## Requirements

-   3+ years of experience managing sales teams.
-   Direct-to-consumer (D2C) sales experience with a proven track record of successfully selling products or services directly to individual consumers.
-   Proven track record of improving sales performance and achieving revenue goals.
-   Experience leading inbound and outbound sales operations.
-   Strong coaching, communication, and leadership skills.
-   Ability to analyze KPIs and drive performance improvements.
-   Customer-focused mindset with a commitment to service excellence.
-   Experience in technology services, IT support, managed services, or a related industry is a plus.

## Benefits

-   100% Remote Role (Open to candidates across Latin America and the Caribbean)
-   Competitive monthly contractor compensation, paid in USD via Payoneer, with no company tax withholdings\*
-   Uncapped commissions
-   Weekends off
-   Paid time off
-   Collaborative, international work environment
-   Growth and advancement opportunities

\*Independent contractor position. Payments are made in full, with no tax withholdings by Geeks on Site. Contractors are responsible for their own tax obligations.