# Practice Liaison Manager

**Company:** [Pharmacierge](http://jobs.workable.com/companies/2qdCAoMtdGMdHfx7nvDwzx.md)
**Location:** London, United Kingdom
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Practice Support

[Apply for this job](http://jobs.workable.com/view/cc758d63-dd89-4d84-b075-55c0b9c8b563)

## Description

**Practice Liaison Manager - Building Crucial Clinical Partnerships  
**  
**Ready to be the face of innovation to the UK's leading private clinicians?**  
As our Practice Liaison Manager, you'll nurture and expand our network of 4,500+ medical practitioners following our £4M of total investment. This isn't just relationship management – you'll be the crucial bridge connecting cutting-edge e-prescribing technology with the clinicians who rely on it every day.  
  
**Why This Role Exists:**  
• We've established strong foundations with 4,500+ practitioners and are now scaling rapidly  
• Our clinician relationships need dedicated nurturing to maximise adoption and retention  
• You'll be the trusted adviser who ensures our technology delivers real value to medical practices  
  
**Why This Role Is Exciting:**  
• Shape the future of private healthcare delivery in the UK  
• Build meaningful relationships with leading clinicians across the country  
• Drive technology adoption that makes a tangible difference in patient care  
• Work across the entire business with real autonomy and impact  
  
**Your Mission:** You'll foster and deepen relationships with partner clinicians and clinics, ensuring they get maximum value from our revolutionary mPrescribe® app. Beyond maintaining relationships, you'll identify growth opportunities, solve problems, and be the voice of our clients across the organisation.  
  
Key Responsibilities:  

-   Nurture client relationships through strategic engagement that converts to expanded usage
-   Own the client experience from sales handover through their entire journey with us
-   Execute our Account Management strategy with a focus on achieving growth targets
-   Resolve commercial and operational issues, working closely with our dispensary team
-   Present and pitch our e-prescribing solutions to maximise adoption
-   Collaborate with marketing to ensure materials resonate with clinical practitioners
-   Gather and channel client feedback to drive product improvements
-   Represent Pharmacierge at industry conferences and client events

## Requirements

About You:  

-   Proven experience in account management, client relationships, or customer success
-   Self-starter who thrives in a dynamic environment with changing priorities
-   Confident communicator across phone, digital, and in-person interactions
-   Excellent presentation skills with the ability to explain technical solutions clearly
-   Experience using CRM software to manage client relationships
-   Healthcare sector experience is a plus but not required

## Benefits

**What do we offer for you?**  

-   Competitive salary of £40,000
-   Private healthcare cover
-   Company-wide bonus
-   Govt approved share option scheme after 1 year
-   28 days holiday (including 8 bank holidays) – increasing with tenure