# Solution, Specialist

**Company:** [Master-Works](https://jobs.workable.com/companies/92Fe7BmJELjDwQg6iUJrrE.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** SOOR Company

[Apply for this job](https://jobs.workable.com/view/cc93ddf4-a9eb-4fbf-8b3d-18b5603146eb)

## Description

SOOR, a subsidiary of Master Works, helps organizations stay ahead of evolving cyber threats through advanced cybersecurity and secure infrastructure solutions. SOOR delivers resilient, scalable, and regulation-aligned security across governance, cloud, networks, and managed defense.

SOOR is looking for a Solution Specialist turns business needs into practical, well-designed technology solutions. The role analyzes requirements, recommends and configures suitable systems and applications, and supports their implementation and adoption, so that technology investments deliver clear business value.

**Key Responsibilities**

-   Gather and analyze business requirements, and translate them into functional and technical solution designs.
-   Evaluate and recommend applications, platforms, and integrations that fit business needs, budget, and IT standards.
-   Configure, customize, and integrate enterprise systems such as ERP, CRM, or workflow and business applications.
-   Prepare solution documentation, process maps, and business cases with clear costs, risks, and benefits.
-   Work with developers, vendors, and infrastructure teams to build, test, and deploy solutions.
-   Support user acceptance testing, training, and rollout, and drive user adoption.
-   Provide second-line support, resolve application issues, and identify opportunities for improvement.
-   Keep up with emerging technologies and advise stakeholders on how they can improve processes.

## Requirements

-   Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
-   Minimum 5 years of relevant experience in technical solutions, systems integration, or support roles.
-   Good understanding of system integration, deployment, and troubleshooting processes.
-   Strong documentation and technical writing skills.
-   Good communication, problem-solving, and stakeholder management skills.