# Dutch Speaking Customer Service for Household Appliances Company

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/ccc473e2-75aa-4341-b9c7-d57e3f7b7c42)

## Description

Mercier Consultancy is pleased to offer an exciting opportunity for a Dutch Speaking Customer Service Representative to join our Client's Household Appliances Company in Greece. In this vital role, you will provide exceptional support to our Dutch-speaking customers, assisting them with inquiries related to a wide range of household appliances.

Your fluency in Dutch will be pivotal as you guide customers through product information, order processing, and troubleshooting. Your commitment to delivering high-quality customer service will help foster customer satisfaction and loyalty within this rapidly growing sector.

### Responsibilities

-   Provide outstanding customer service in Dutch through various channels including phone, email, and chat regarding household appliances
-   Assist customers with product inquiries, availability, and order status
-   Resolve customer complaints and technical issues effectively and professionally
-   Document all customer interactions accurately in our CRM system
-   Collaborate with internal teams to ensure timely order fulfillment and issue resolution
-   Gather customer feedback to inform enhancements to our products and services
-   Stay informed about new products and trends in the household appliances industry

## Requirements

-   Fluency in Dutch and English, with excellent verbal and written communication skills
-   Strong customer service orientation and problem-solving abilities
-   Experience in customer service, particularly in retail or consumer electronics, is preferred
-   Able to manage multiple inquiries effectively in a fast-paced environment
-   Detail-oriented with strong organizational skills
-   Interest in household appliances and a passion for helping customers
-   Familiarity with customer support software and CRM systems is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...