# Croatian-Speaking Transportation Customer Experts - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/cce7362b-86ae-4d62-868e-317b5eafe7e3)

## Description

Mercier Consultancy MD is looking for enthusiastic Croatian-Speaking Transportation Customer Experts to join our team located in Greece. In this role, you will provide exceptional customer service to Croatian-speaking clients within the transportation sector, ensuring their inquiries and concerns are addressed promptly and effectively. This position offers a fantastic opportunity to develop your customer service skills while working in a diverse and international environment.

  

### Key Responsibilities

-   Provide professional and empathetic customer support to Croatian-speaking clients regarding transportation services.
-   Assist with bookings, schedules, and handle issue resolution through various channels such as phone, email, or chat.
-   Keep detailed records of customer interactions and transactions in the CRM system.
-   Collaborate with internal teams to ensure smooth operations and timely service delivery.
-   Stay updated with transportation products, policies, and procedures to offer accurate guidance.
-   Proactively identify and suggest improvements to customer service processes.

## Requirements

-   Fluency in Croatian (both spoken and written) is required; English proficiency is advantageous.
-   Experience in customer service, ideally within transportation or logistic industries.
-   Strong communication and interpersonal skills with a customer-first attitude.
-   Ability to multitask, manage time efficiently, and solve problems in a fast-paced work environment.
-   Familiarity with CRM software and transportation systems is a plus.
-   Detail-oriented, proactive, and committed to excellent customer service.
-   Willingness to work and live in Greece, embracing a multicultural work environment.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...