# Dutch Speaking - Customer Support Agent iGaming in Malta - Relocation Provided

**Company:** [Next Job Abroad](http://jobs.workable.com/companies/wHGQqCXLBvJwUjZSbeEY5m.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/cd47e6e4-716f-4cf5-b245-3a4a4cadecc4)

## Description

Are you ready to turn your passion for customer service into a thrilling career adventure? Join us at Next Job Abroad as a Dutch Speaking Customer Support Agent in the buzzing iGaming hub of Malta! This is not just a job; it’s an opportunity to immerse yourself in an exciting industry while embracing the vibrant lifestyle of a Mediterranean paradise.

In this role, you'll be the voice of support for our Dutch-speaking players, ensuring they have an unforgettable gaming experience. You’ll answer inquiries, troubleshoot issues, and help guide customers through our fantastic gaming offerings. If you have a charismatic personality, a knack for problem-solving, and a love for all things interactive, we want to hear from you! Plus, we’ll make your transition to Malta easier with our relocation package!

### Responsibilities

-   Deliver top-notch customer service through chat, email, and phone to our valued **Dutch**\-speaking clients.
-   Resolve queries and concerns with a friendly and professional approach.
-   Guide customers in navigating our products and services, enhancing their gaming experience.
-   Collaborate with a dynamic team to maintain an outstanding level of service.
-   Document customer interactions accurately in our CRM system.
-   Collect and share customer feedback to help shape better service experiences.
-   Participate in engaging training sessions to boost both your product knowledge and service skills.

## Requirements

-   Fluent in **Dutch** and proficient in English; additional languages are a bonus!
-   Previous experience in customer service or a similar environment is a plus.
-   Outstanding communication and interpersonal skills with a keen focus on customer satisfaction.
-   Adept at multitasking and thriving in a fast-paced environment.
-   Experience with CRM systems and customer support tools is an advantage.
-   Excited to relocate to **Malta** and dive into a vibrant culture.
-   A passion for gaming and insights into the iGaming industry will set you apart!

## Benefits

-   Career growth opportunities in a renowned iGaming company.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Hybrid working setup.
-   Yearly salary **€25.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (reviewed case by case)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!