# Italian-Speaking Customer Experts for Dyson - Work In Greece - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/ce582710-629c-4bb6-9063-a890bdbf4060)

## Description

Mercier Consultancy MD is excited to offer an opportunity for Italian-Speaking Customer Experts to join our team supporting Dyson in Greece. This role involves delivering outstanding customer service to Italian-speaking customers, helping them with product inquiries, troubleshooting, and after-sales support. Paid relocation to Greece is included to facilitate your transition.

  

### Key Responsibilities

-   Provide exceptional customer support to Italian-speaking customers via phone, email, and chat regarding Dyson products and services.
-   Assist customers with product information, technical troubleshooting, and resolving service issues efficiently.
-   Maintain accurate records of customer interactions and case resolutions in the CRM system.
-   Collaborate with internal teams to ensure customer satisfaction and timely issue resolution.
-   Stay informed about the latest Dyson product developments, features, and company policies.
-   Contribute feedback for continuous improvement of customer service processes.

## Requirements

-   Fluency in Italian (spoken and written) is essential; proficiency in English is an advantage.
-   Experience in customer service, preferably in electronics or related sectors.
-   Excellent communication skills and a strong customer-oriented approach.
-   Ability to manage multiple tasks effectively in a fast-paced environment.
-   Familiarity with CRM systems and digital support tools.
-   Willingness to relocate to Greece; paid relocation support will be provided.
-   Passion for technology and commitment to delivering superior service.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...