# RN Medical Virtual Assistant - Care Management & Patient Coordination

**Company:** [Winning Assistants](http://jobs.workable.com/companies/wrCHRawtCjDH2QcsHD7Vpp.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/cf0c7f56-60fe-432b-9c3b-eb781ff70e0d)

## Description

**Job Title: RN Medical Virtual Assistant – Care Management & Patient Coordination**

**Job Code:** \[AE-T\]

**Position Type: Full-Time**

**Work Schedule (40 hours/week):** Monday – Friday: 8:00 AM – 5:00 PM EDT (For starters, the schedule will be weekdays only.

Depending on business needs and fit, occasional weekend work may be requested in the future (paid)).

**Salary:** $6 – $7/hour (based on experience)

**Location:** Remote (Philippines)

### About the Role:

We are hiring an experienced RN Medical Virtual Assistant to support a U.S.-based healthcare and patient advocacy organization focused on compassionate, patient-centered care.

This role is ideal for Registered Nurses (RNs) looking to transition into a long-term remote healthcare career while still utilizing their clinical knowledge, patient assessment skills, and care coordination experience.

### You will work closely with leadership and patients to support:

-   Virtual patient assessments
-   Care planning and follow-ups
-   Medicare navigation
-   Medication reconciliation
-   Care coordination and administrative support

_The company utilizes an AI-assisted healthcare platform to streamline workflows, patient interviews, and documentation while maintaining high-quality patient care._

### Responsibilities

### Clinical Care & Patient Coordination

-   Conduct virtual patient assessments, including history-taking and health evaluations
-   Assist in developing and organizing patient care plans
-   Perform medication reconciliation and ensure medication accuracy
-   Coordinate follow-ups, patient check-ins, and ongoing care needs
-   Support Medicare navigation and provider research for patients
-   Monitor patient progress and ensure timely documentation

### Care Management

-   Manage patient caseloads and monthly care coordination activities
-   Coordinate with patients, caregivers, providers, home health teams, and other stakeholders
-   Ensure continuity of care through strong communication and organization
-   Maintain accurate patient records and care documentation

### Administrative & Executive Support

-   Provide scheduling and administrative support to the CEO
-   Coordinate transportation and patient logistics when needed
-   Support operational and executive-level tasks
-   Independently manage responsibilities and proactively initiate tasks

### Systems & Documentation

-   Utilize the company’s proprietary AI-assisted healthcare software for patient interviews, care plan structuring, and documentation workflows.
-   Ensure accurate, timely, and organized documentation
-   Maintain confidentiality and professionalism in all patient interactions

## Requirements

-   Minimum 2 years of nursing experience
-   Registered Nurse (RN) preferred
-   Strong clinical assessment and patient care planning skills
-   Experience in care coordination, patient follow-ups, and remote patient support or virtual healthcare.
-   Strong understanding of healthcare workflows and patient care systems
-   Excellent English communication skills (written and verbal)
-   Highly organized with strong multitasking abilities  
    

### Preferred Experience

-   Care management or patient advocacy experience
-   Medicare-related workflows and patient support
-   Experience supporting vulnerable or high-needs patient populations
-   Familiarity with healthcare technology platforms and remote documentation systems
-   Experience working directly with providers, caregivers, and healthcare stakeholders

### Key Performance Indicators (KPIs)

-   Accuracy and quality of patient care plans
-   Timeliness of follow-ups and documentation
-   Strong patient coordination and communication
-   Reliability, attendance, and accountability
-   Ability to independently manage tasks and priorities
-   Effective collaboration with leadership, patients, and healthcare teams

### Basic requirements

-   Must be proficient in speaking and writing English very clearly
-   Must have relevant work experience
-   Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\]
-   Must be available for video meetings with your camera on (when needed)

### Technical requirements

-   **Device:** Reliable laptop or desktop computer.
-   **Internet:** High-speed connection (minimum 10 Mbps).
-   **Audio:** Noise-canceling headset.
-   **Video:** Webcam for virtual meetings.
-   **Workspace:** Quiet, professional environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.