# Customer Support Representative

**Company:** [ScholarTrip](null/companies/ohyUyop2YDYMBUGe8ChE1E.md)
**Location:** Dallas, United States
**Workplace:** hybrid
**Employment type:** Full-time

[Apply for this job](null/view/cfddbb30-4392-418d-abf8-604f67c7f102)

## Description

ScholarTrip is seeking a Customer Support Representative to assist customers with travel-related questions and services. This is a **remote position** open to candidates in Dallas, TX. Full-time and part-time schedules are available. **Pay: $22–$27/hour.** Previous experience is not required.

**Duties**  
• Respond to customer questions by email and phone.  
• Assist with bookings and travel information.  
• Help with itinerary changes and requests.  
• Provide clear and accurate information.  
• Maintain customer records and case notes.  
• Escalate complex issues when needed.

**Qualifications**  
• High school diploma or equivalent.  
• Strong written and verbal communication.  
• Good computer and typing skills.  
• Ability to work independently from home.  
• Strong attention to detail.  
• Reliable and customer-focused approach.

**Extra Skills (Optional)**  
• Previous customer service experience.  
• Familiarity with travel booking platforms.  
• Experience with CRM or support software.

**Benefits**  
• $22–$27/hour.  
• Full-time or part-time schedules.  
• Remote work opportunity.  
• Paid training and onboarding.  
• Paid time off for eligible employees.  
• Professional growth opportunities.

Join ScholarTrip and help customers enjoy a smoother travel experience. We welcome motivated applicants who are ready to learn and provide excellent support.