# Finnish-speaking Customer Service Agent - Mercedes Team in Crete (Relocation)

**Company:** [Next Job Abroad](http://jobs.workable.com/companies/wHGQqCXLBvJwUjZSbeEY5m.md)
**Location:** Espoo, Finland
**Workplace:** on site
**Employment type:** Full-time
**Department:** Aga Loughran

[Apply for this job](http://jobs.workable.com/view/d00bf962-f292-4865-94ce-dd467e23347f)

## Description

### **If you are an avid auto enthusiast, join our client's exciting Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.**

We are looking for Finnish-speaking talents to join our client in Greece - who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

### **Main responsibilities:**

-   Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
-   Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
-   Respond to inquiries about products and services, offering expert advice on a range of car-related matters
-   Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
-   Turn every customer into a happy customer!
-   Enjoy your time in Greece

## Requirements

-   Fluency in Finnish
-   Very good use of English – both in written and spoken language
-   A profound passion for cars is a big plus
-   Work experience as a customer support/customer care representative for at least 6 months will be preferred
-   Highly developed communication skills
-   A genuine problem-solving mentality and a deep sense of ownership
-   Tech savviness and learning agility
-   A positive attitude

## Benefits

-   Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
-   Competitive monthly salary + 2 extra salaries per year
-   Health care benefits and numerous other discounts
-   Full training by certified instructors
-   Professional growth & **development opportunities**
-   **Special events** as well as **community & social responsibility initiatives**
-   Free online Greek language courses
-   State of the art premises, providing a great working environment with relaxing break areas
-   The opportunity to work for a **Great Place to Work-Certified Company**

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering **equal opportunities** to all.