# Slovak-Speaking Customer Service for Tourism Industry - Remote Work in Greece

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Cyriel

[Apply for this job](http://jobs.workable.com/view/d10d71bf-d5ca-46a3-9e79-adbbe4e0b59e)

## Description

Mercier Consultancy is pleased to offer an exciting remote work opportunity for a Slovak-Speaking Customer Service Representative to support our Client's Tourism Industry operations. This role allows you to work from Greece while delivering exceptional service to Slovak-speaking customers planning their travel and tourism experiences.

In this key position, you will assist customers with inquiries related to travel bookings, tours, accommodations, and other tourism-related services. Your ability to communicate fluently in Slovak and English will be essential in ensuring a smooth and delightful customer experience.

### Responsibilities

-   Provide outstanding customer service in Slovak via phone, email, and chat for tourism-related inquiries and bookings
-   Assist clients with travel planning, reservations, and modifications
-   Resolve customer questions, concerns, and complaints effectively and professionally
-   Accurately document customer interactions in CRM systems
-   Collaborate with tourism partners to ensure service quality and customer satisfaction
-   Collect and relay customer feedback to inform service improvements
-   Stay informed about tourism trends, destinations, and promotions relevant to Slovak-speaking customers

## Requirements

-   Fluency in Slovak and English (both written and spoken) is essential.
-   You must clearly state your nationality and native language in your application.
-   You must be willing to live and work in Greece.

## Benefits

Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)

• Fully paid training sessions from the office

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses