# Reception / Administrative Assistant - Mental Health Clinic

**Company:** [Penn Psychiatric Center](null/companies/cJxSRa8J4VPbYjYbKFcJMH.md)
**Location:** Phoenixville, United States
**Workplace:** on site
**Department:** Out-Patient

[Apply for this job](null/view/d1e2ebd7-192f-4e48-b5d0-035eb60b2b5d)

## Description

Are you a friendly, organized, dependable person who enjoys helping others? Our established **mental health clinic** is looking for a professional and compassionate **Administrative Assistant** to join our team.

This is an excellent opportunity for someone who wants to work in a meaningful healthcare environment where excellent customer service, organization, and compassion make a real difference.

This is a full time position with a consistent Monday through Thursday schedule 9:30 AM–8:00 PM (40 hours/week) - **No Fridays, Weekends or Holidays!**

### Responsibilities

-   Greet clients warmly and professionally
-   Answer phones and respond to client inquiries
-   Schedule, confirm, and manage appointments
-   Maintain accurate client information and office records
-   Assist with forms, paperwork, scanning, filing, and other administrative tasks
-   Communicate with clients, clinicians, and staff in a professional and respectful manner
-   Manage multiple tasks while maintaining attention to detail
-   Help maintain a clean, organized, and welcoming front-office environment
-   Handle sensitive and confidential information appropriately
-   Support the clinical team with day-to-day administrative needs
-   Provide exceptional customer service to clients and families

## Requirements

-   Previous administrative, receptionist, medical office, or customer-service experience preferred
-   Excellent verbal and written communication skills
-   Strong organizational and time-management abilities
-   Professional, dependable, punctual and takes pride in their work
-   Comfortable working with computers, email, scheduling software, and Microsoft Office/Google Workspace
-   Previous use of Electronic Medical Records (eClinicalWorks) is a plus but not required
-   Ability to multitask and remain calm in a busy environment
-   Strong attention to detail
-   Compassionate and nonjudgmental approach when interacting with clients
-   Must be able to maintain strict confidentiality and professionalism
-   **Healthcare, medical-office, or mental-health experience is a plus — but we’re willing to train the right person.**

## Benefits

### What We Offer:

-   **Consistent schedule:** Monday–Thursday, 9:30 AM–8:00 PM (40 hours/week)
-   **Hourly Position $15 to $17 per hour depending on experience**
-   **No Fridays, weekends, or holidays!**
-   **Paid Time Off (PTO)**
-   **Health and Dental Insurance**
-   **401(k) Retirement Plan**
-   Opportunities for **internal growth and promotion**
-   Penn Psychiatric Center is an equal-opportunity employer. We do not discriminate on the basis of race, color, religious creed, disability, ancestry, national origin, or sex.
-   _Please note:_ Penn Psychiatric Center is not affiliated with the University of Pennsylvania