# Compliance Administrator

**Company:** [WeconnectU](null/companies/ioWEUUt2iAv6gbNqikrikc.md)
**Location:** Somerset West, South Africa
**Workplace:** on site
**Employment type:** Full-time
**Department:** RAMS

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## Description

We are seeking a Compliance Administrator to join our RAMS department and play a key role in ensuring that client onboarding, KYC/FICA, banking administration, and compliance processes are completed accurately and efficiently.

The ideal candidate is highly organised, detail-oriented, and comfortable working with clients, banks, and internal teams. This role requires strong administrative and communication skills, a good understanding of compliance requirements, and the ability to manage multiple applications and outstanding requirements while maintaining confidentiality and accuracy.

**Key Responsibilities:**

**Client Onboarding & KYC/FICA:** Manage the onboarding of new clients from start to finish, ensuring all required documentation is received, accurate, complete, and compliant with KYC/FICA requirements.

**Document Verification:** Review client documentation for missing, incomplete, or conflicting information and follow up on outstanding requirements to ensure client files are ready for processing.

**Banking & Account Administration:** Coordinate the opening of client bank accounts, including preparing and submitting account-opening documentation and following up with banks on outstanding requirements and applications.

**Section 54 & Private Landlord Accounts:** Manage and assist with Section 54(1), Section 54(2), and Private Landlord account processes, ensuring that all required documentation and administrative steps are completed correctly.

**Client & Stakeholder Management:** Act as a key point of contact for clients during the onboarding process, clearly explaining compliance and banking requirements and managing expectations around documentation and timelines.

**Bank & Internal Coordination:** Liaise with banks, clients, and internal teams to coordinate applications, resolve queries, arrange meetings, and ensure outstanding requirements are addressed promptly.

**Compliance Administration:** Ensure client documentation meets relevant compliance and banking requirements. Identify potential compliance concerns or discrepancies and escalate them to the appropriate team members when necessary.

**Application Tracking & Follow-Up:** Maintain accurate onboarding trackers and reports, monitor applications and outstanding documentation, and proactively follow up with relevant stakeholders to keep processes moving.

**Reporting & Record Keeping:** Keep accurate and organised records of client communications, documentation, applications, and compliance requirements, ensuring information is readily available when required.

**Confidentiality & Data Management:** Handle sensitive client and financial information responsibly and maintain strict confidentiality at all times.

**Process Improvement:** Identify opportunities to improve onboarding, banking, compliance, and administrative processes to increase efficiency and improve the client experience.

## Requirements

-   2+ years of experience in compliance administration, client onboarding, banking administration, property administration, or a similar administrative role.
-   Working knowledge of KYC and FICA requirements and client due diligence processes.
-   Experience reviewing and verifying client documentation.
-   Experience dealing with banks and coordinating account-opening processes.
-   Strong administrative and organisational skills, with excellent attention to detail.
-   Ability to manage multiple client applications, deadlines, and outstanding requirements simultaneously.
-   Strong written and verbal communication skills.
-   Professional and confident when communicating with clients, banks, and internal stakeholders.
-   Strong follow-up skills with the ability to proactively track outstanding items through to completion.
-   Ability to identify missing, inconsistent, or potentially problematic information and escalate appropriately.
-   High level of accuracy when working with confidential client and financial information.
-   Good record-keeping and reporting skills.
-   Strong computer literacy and confidence working with administrative systems, trackers, and documentation.
-   Ability to work independently while also collaborating effectively within a team.
-   Previous experience in the property, banking, financial services, or compliance environment would be advantageous.