# Analista de Implementacion

**Company:** [Base.com Brazil](http://jobs.workable.com/companies/i96d5qwGSEpd3jVQGPBbTW.md)
**Location:** Buenos Aires, Argentina
**Workplace:** on site
**Employment type:** Full-time
**Department:** AR

[Apply for this job](http://jobs.workable.com/view/d2191703-5570-40f1-9a4d-6f3cae6c03fe)

## Description

At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations.

Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx.

However, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation.

If you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits.

## Requirements

-   3+ years of experience in technical implementation, onboarding, or consulting at a SaaS or e-commerce company.
-   Strong knowledge of integrations with platforms like Tiendanube, Shopify, Mercado Libre, and ERPs.
-   Understanding of e-commerce workflows and ability to map them to system configurations.
-   Comfort with APIs, system configuration, and basic scripting concepts.
-   Familiarity with warehouse or fulfillment processes (WMS, pick & pack, etc.
-   Organized, proactive, and hands-on problem-solver with strong execution skills.
-   Excellent communication skills with both internal teams and customers.
-   Based in Buenos Aires.

### Responsibilities

-   Own the onboarding process for new customers—from kickoff to go-live.
-   Set up integrations with sales channels (Tiendanube, Shopify, Mercado Libre), ERPs, and logistics partners.
-   Understand each merchant’s operational workflow and tailor configurations accordingly.
-   Support customers during the first weeks to ensure proper usage and adoption.
-   Troubleshoot technical issues, escalate bugs or feature requests, and ensure resolution.
-   Help document implementation processes and contribute to improving onboarding playbooks.
-   Collaborate closely with Product and Customer Success teams.

## Benefits

-   Be part of a global company with a proven product and active LATAM expansion.
-   High-impact role in a strategic and growing market.
-   Work directly with top-tier teams in product, engineering, and sales.
-   Hybrid work model, competitive compensation, and real opportunities for career growth.