# German Speaking Customer Service for Telecommunications Company in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Nellie

[Apply for this job](http://jobs.workable.com/view/d2cff597-384b-482b-8929-cc7e4a8cc128)

## Description

Patrique Mercier Recruitment FR is excited to announce a vacancy for a German Speaking Customer Service Representative to join a leading telecommunications company based in Greece. This role offers an excellent chance to work in a dynamic environment, supporting German-speaking customers with their telecommunication needs.

  

### Responsibilities

-   Provide exceptional customer support to German-speaking clients through various channels such as phone, email, and chat.
-   Assist customers with queries related to telecommunication products and services including billing, technical support, and account management.
-   Troubleshoot and resolve customer issues promptly, ensuring a high level of customer satisfaction.
-   Maintain up-to-date knowledge of company offerings, promotions, and policies to provide accurate information.
-   Document all customer interactions accurately and comply with internal processes.
-   Work closely with technical and sales teams to address complex customer concerns.

## Requirements

-   Fluency in German and English, both written and spoken.
-   Previous experience in customer service, preferably within the telecommunications industry.
-   Strong communication and interpersonal skills.
-   Ability to handle technical issues and provide clear guidance to customers.
-   Proficiency in customer service software and Microsoft Office tools.
-   Detail-oriented with excellent problem-solving abilities.
-   Ability to work independently and in a team-oriented environment.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks