# Sales & Account Manager (BIL)

**Company:** [Berry Virtual | MedVirtual | AI Virtual](https://jobs.workable.com/companies/aVq5xRJNo72ZMtBQXZDqvy.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Berry Virtual

[Apply for this job](https://jobs.workable.com/view/d2efd140-c501-41d3-83de-6ec8df179b21)

## Description

\[_Kindly submit your updated English resume_\]

The Sales & Account Manager is responsible for both acquiring new clients and managing existing accounts. Ideal candidates will have a strong background in the wellness or healthcare space, exceptional communication skills, and a passion for delivering client success.

**Responsibilities**

-   Answer inbound calls and convert inquiries into appointments
-   Make outbound calls to leads, past clients and prospective clients
-   Follow up aggressively and professionally with leads who have not booked
-   Respond to SMS, email and online inquiries
-   Rebook existing clients
-   Reactivate inactive/lost clients
-   Follow up on marketing campaigns and promotions
-   Sell salon services and promotions
-   Manage leads through the sales pipeline
-   Maintain accurate follow-up notes and client information
-   Help remotely manage front-desk communications
-   Increase booked appointments and salon revenue

## Requirements

-   Exceptional spoken and written English
-   Neutral or very minimal accent
-   Polished, professional phone presence
-   Proven sales experience
-   Proven appointment-setting and lead-conversion experience
-   Experience handling inbound and outbound calls
-   Experience following up and nurturing leads
-   Comfortable making outbound sales calls
-   Strong closing ability
-   Highly proactive and accountable
-   Able to work independently without constantly waiting for instructions
-   Customer service experience
-   CRM experience
-   Experience working toward measurable sales and conversion KPIs

  
**System and Work Setup Requirements**

-   A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
-   Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
-   Headset/earphone with noise cancellation and webcam at 720p or higher resolution
-   A designated, quiet, and well-organized workspace free from distractions to facilitate focused work
-   Need to learn and work within Zenoti and any additional CRM/communications systems we implement.

## Benefits

-   Permanent remote work setup
-   Competitive starting rate paid in USD
-   Internet Allowance
-   HMO Insurance
-   Retirement Fund
-   Paid US holidays
-   Paid Vacation and Sick Leaves