# Dutch Speaking Customer Service for Transportation industry -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/d38bed92-6517-4822-99b7-c42c4d7666d4)

## Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative within the Transportation industry, encompassing rail, shipping, and other related sectors. This role offers a chance to provide exceptional support to Dutch-speaking customers while contributing to the efficiency of transportation services.

  

### Responsibilities

-   Deliver outstanding customer service to Dutch-speaking clients through phone, email, and chat, addressing inquiries related to transportation services.
-   Assist customers with booking information, schedules, and general operational questions.
-   Handle customer complaints and issues with professionalism, ensuring timely and effective resolution.
-   Maintain a comprehensive understanding of transportation services to provide accurate information to customers.
-   Document all customer interactions thoroughly for quality assurance and service improvement.
-   Collaborate with internal teams to streamline processes and enhance customer experience.
-   Stay updated on industry trends and company offerings to inform customers effectively.

## Requirements

-   Fluency in Dutch and English, both written and spoken.
-   Experience in customer service, preferably within the transportation or logistics sectors.
-   Strong communication skills and a customer-oriented mindset.
-   Ability to troubleshoot issues and provide effective solutions to customers.
-   Proficiency in customer service software and Microsoft Office Suite.
-   Detail-oriented with strong organizational and multitasking abilities.
-   Ability to work in a fast-paced environment and adapt to changing situations.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks