# Revenue Cycle Management (RCM) Analyst

**Company:** [Rockstar](http://jobs.workable.com/companies/jbRYg9atacEJ6mcBX4diTZ.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/d51007e0-a5ad-4285-8eca-65775a0c871d)

## Description

Rockstar is recruiting for a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. This client connects clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.

**About the Client**

Sailor Health is a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. They connect clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.

**Role Overview**

The client is seeking a detail-oriented RCM Analyst to manage and optimize their revenue cycle processes. This role is central to ensuring accurate and timely claim submissions, resolving denials, and maintaining a smooth flow of billing data between their EHR (Healthie) and clearinghouse (Office Ally). The ideal candidate is self-driven, highly analytical, and thrives in a fast-paced environment with lots of moving pieces.

**Key Responsibilities**

\- Prepare, submit, and track insurance claims via Office Ally for services documented in Healthie

\- Monitor claim status, correct errors, and follow up proactively to ensure prompt payment

\- Analyze and resolve claim denials and rejections, coordinating with clinicians when needed

\- Manage payer enrollments and credentialing data accuracy in EHR and clearinghouse systems

\- Maintain clean and up-to-date patient insurance and billing records

\- Prepare regular reports on claim status, aging, denial trends, and reimbursement performance

\- Create and maintain spreadsheets and pivot tables in Excel to support revenue analysis and workflow tracking

\- Collaborate closely with clinical operations to ensure documentation and coding compliance

\- Continuously identify and recommend improvements to billing workflows and documentation processes

**Qualifications**

\- 2+ years of experience in medical billing, revenue cycle management, or healthcare finance

\- Experience working with behavioral health or telehealth organizations strongly preferred

\- Familiarity with Medicare billing requirements is a significant plus

\- Proficient in Office Ally and/or similar clearinghouses, and EHR platforms (Healthie preferred)

\- Advanced Excel skills, including pivot tables and advanced formulas

\- Exceptionally detail-oriented, organized, and thorough

\- Strong communication skills and ability to collaborate across clinical and operational teams

\- Comfortable working in a fully remote, fast-growing startup environment

**Why Join Them?**

\- Help build the operational backbone of a mission-driven healthcare startup

\- Work alongside a dedicated team of professionals improving access to geriatric mental health care

\- Competitive compensation and benefits

\- Opportunity for growth and expanded responsibility as the company scales
