# Tech Business Analyst

**Company:** [SkySun](http://jobs.workable.com/companies/vxFA6CGEoacYba7oAN22J2.md)
**Location:** Chandigarh, India
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/d5af9b17-c6cd-4a4c-ad9c-2b18fd11f15d)

## Description

**Business to Technology translation**

● Work with business stakeholders to understand goals, constraints, and priorities

● Challenge vague or rapidly changing requirements to uncover the real problem

● Convert business needs into structured, technically aware requirements

**System & Workflow Analysis**

● Map end-to-end workflows across CRM, middleware, and web applications

● Identify downstream impacts of proposed changes (data, integrations, users)

● Highlight technical trade-offs, risks, and sequencing implications

**Delivery Enablement**

● Break down work into clear, actionable requirements for engineers

● Define scope boundaries and prevent uncontrolled scope creep

● Support engineers with clarifications, acceptance criteria, and context

**Change & Prioritisation Control**

● Help leadership understand the technical cost and complexity of changes

● Assist in prioritisation decisions based on effort vs impact

● Maintain alignment between fast-moving business needs and system stability

## Requirements

● 5+ years of experience in a Business Analyst, Systems Analyst, or Product Analyst

role

● Experience working closely with engineering teams on software products

● Strong understanding of APIs, integrations, data models, and system workflows

conceptual and coding (CRM/ERP/API Integration, Data Modelling, Middleware, JavaScript process

Mapping, SOP's KPIs)

● Ability to reason about technical impact without being a developer

● Excellent written and verbal communication skills

● Comfortable working in ambiguous, fast-changing environments

● Java Script and Middleware Integration Layer.

**Nice to Have**

● Experience working with CRM + ERP platforms (Salesforce, HubSpot, SAP etc.)

● Exposure to cloud-based (or serverless) systems

● Experience in operations-heavy domains (field services, logistics, fintech, solar, etc.)

● Experience working with international stakeholders

What Success Looks Like

● Engineers are rarely blocked by unclear requirements

● Fewer mid-sprint requirement changes

● Business understands trade-offs before committing to changes

● Systems evolve deliberately rather than reactively