# Swedish-Speaking Customer Expert for Food Delivery - Athens, Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/d5fb11d3-f512-45ee-8b5f-d9974c047665)

## Description

Mercier Consultancy is looking for a Swedish-Speaking Customer Expert to join a leading food delivery service based in Athens, Greece. This role offers an exciting opportunity with paid relocation to Athens, allowing you to become part of a dynamic team dedicated to delivering exceptional customer experiences.

As a Customer Expert, you will be the primary support contact for Swedish-speaking customers, assisting them with their orders and ensuring a smooth and satisfying food delivery process. Your responsiveness and problem-solving skills will make a significant difference in maintaining high customer satisfaction.

### Responsibilities

-   Provide customer support in Swedish through phone, email, and live chat channels
-   Assist customers with placing, tracking, and managing their food delivery orders
-   Resolve customer issues and complaints promptly and professionally
-   Work closely with delivery and operations teams to handle service incidents efficiently
-   Document customer interactions and feedback accurately
-   Identify opportunities to improve service quality and customer satisfaction
-   Engage in ongoing training to enhance product knowledge and service skills

## Requirements

-   Fluency in Swedish and English, both written and spoken
-   Experience in customer support, preferably within the food delivery or hospitality sectors
-   Strong communication and problem-solving abilities
-   A positive, customer-centric attitude with the ability to handle challenging situations calmly
-   Willingness to relocate to Athens, Greece with paid relocation assistance
-   Ability to adapt to a fast-paced, team-driven environment
-   Strong organizational skills and attention to detail

## Benefits

-   Competitive Monthly Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package ( Flight, Transfer and Hotel )
-   Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   And More!