# Human Resources Generalist **Company:** [Millennium Hotels and Resorts](http://jobs.workable.com/companies/44qrjFFDqVPMCFanufiQ7j.md) **Location:** Los Angeles, United States **Workplace:** on site **Employment type:** Full-time **Department:** The Biltmore LA [Apply for this job](http://jobs.workable.com/view/d6128d2b-85d0-415b-8620-b33a85b0171f) ## Description ![](https://workablehr.s3.amazonaws.com/uploads/photos/700167/2ca3125747349951a50095e7cbfb8a2e.jpg)![](https://workablehr.s3.amazonaws.com/uploads/photos/700167/c9f1fe790b3bf803b2def5b54e1ea342.jpg) **Hotel Name: The Biltmore Los Angeles** **Location:** Onsite – Los Angeles, CA **Hourly Rate: $30.00 - $35.00** ### **Join the Team at The Biltmore Los Angeles** At **The Biltmore Los Angeles**, hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence. ### **About The Biltmore Los Angeles** Located in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world-class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach. At Millennium, we are guided by our core values: - **Passion for Hospitality** – Delivering meaningful and memorable guest experiences - **Entrepreneurial** – Taking ownership and acting with agility - **Innovation & Progressive** – Continuously improving how we operate and serve - **Solutions & Results Oriented** – Staying adaptable and focused on results These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams. **About the Role:** **Human Resources Generalist** As our Human Resources Generalist, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. **Your Impact** You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results. **What You’ll Be Doing** **Operations & Execution** - Ensure smooth, efficient operations aligned with brand standards - Identify opportunities for innovation and continuous improvement - Deliver consistent, high-quality results in a fast-paced environment **Guest Experience** - Deliver exceptional service rooted in passion for hospitality - Anticipate needs and respond with a solutions-first mindset - Create memorable, personalized experiences for every guest **Team Collaboration** - Work collaboratively across teams to achieve shared goals - Communicate effectively and contribute to a positive work environment - Support a culture of respect, energy, and accountability **Compliance & Standards** - Follow all company policies, safety standards, and procedures - Maintain accuracy in processes, reporting, and documentation - Uphold a culture of accountability and operational excellence **Recruitment & Onboarding** - Coordinate job postings using multiple job post sites, screen applicants, and schedule interviews. - Assist in the onboarding process including new hire orientation and documentation - Maintain accurate and organized recruitment and personnel records **Employee Relations** - Act as a resource for employee questions and concerns - Support the Senior HR Manager in handling employee relations issues and investigations - Help ensure consistent application of policies and procedures in a unionized environment - Coordinate employee engagement activities and recognition programs - Maintain communication boards with internal hotel information and labor law posting requirements. **Training & Development** - Support training initiatives by coordinating logistics and tracking employee participation - Assist with communication and roll-out of training programs **Payroll & HRIS Support** - Collaborate with Payroll Manager to obtain, review, and enter payroll data - Assist with maintaining HRIS records and employee documentation **Compliance & Administration** - Ensure HR documentation complies with labor laws and hotel policies - Maintain personnel files and HR records in accordance with legal and confidentiality standards - Assist with benefits administration and open enrollment coordination - Assist with the administration and management of Workers Compensation, Unemployment Claims, and Leave of Absence coordination - Complete monthly administrative activities such as the hotel newsletter, birthday card preparation, and other administrative tasks **Additional Information** - Performs other related duties as assigned to ensure the smooth operation and safety of hotel guests and property ## Requirements - Passion for hospitality and delivering exceptional service - Strong communication and interpersonal skills - Ability to work in a fast-paced, dynamic environment - Solutions-oriented mindset with attention to detail - Flexibility to work varied schedules, including evenings, weekends, and holidays **Technical / Role-Specific Requirements** - Experience with Payroll systems (Paycom) and Applicant Tracking Systems (Workable) helpful. - Working knowledge of Equifax, E-Verify, Workable-ATS, and Paycom-HRIS, helpful. - 2+ years of HR experience, preferably in hospitality or a unionized environment - Bilingual English/Spanish strongly preferred - Strong interpersonal and communication skills - Knowledge of HR laws, practices, and Microsoft Suite - Ability to manage multiple priorities in a fast-paced environment **Education** - High school diploma or equivalent required - Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred. ## Benefits At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success: - Medical, Dental & Vision Insurance - Company-paid Life and AD&D Insurance - Short-Term and Long-Term Disability Coverage - 401(k) Retirement Plan with Company Match (where applicable) - Paid Time Off & Paid Holidays - Hotel Room Discounts across our global portfolio - Employee Assistance Program (EAP) _Benefits eligibility and offerings are subject to plan terms and company policy._ **Why Join Us** At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth. Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results. If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.