# Virtual Medical Receptionist / Prior Authorization Specialist (Bilingual)

**Company:** [Staffing for Doctors](http://jobs.workable.com/companies/gAA8yfeXYbnEZ4xxJycpWn.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/d6248f43-a365-494e-a2e6-ccf38c17661a)

## Description

We are seeking a professional and customer-focused **Virtual Medical Receptionist / Prior Authorization Specialist** to support a busy healthcare practice. This is a patient-facing role requiring excellent communication skills, strong organizational abilities, and experience with medical office workflows.

### Ideal Candidate

-   Professional and confident on camera.
-   Friendly, patient-focused, and service-oriented.
-   Detail-oriented and highly organized.
-   Comfortable working in a fast-paced remote environment.
-   Reliable, proactive, and able to manage multiple responsibilities simultaneously.

### Key Responsibilities

-   Serve as the first point of contact for patients via phone and video.
-   Schedule new and follow-up appointments and manage provider calendars.
-   Handle inbound and outbound patient communications.
-   Submit, track, and follow up on prior authorization requests.
-   Verify insurance eligibility and benefits.
-   Maintain accurate patient records and documentation.
-   Coordinate with providers, insurance companies, and patients regarding authorizations and appointments.

## Requirements

### Qualifications

-   Fluent English and Spanish communication skills (American-accented English preferred).
-   Minimum 2 years of experience in a medical office, medical reception, or healthcare administrative role.
-   Experience with appointment scheduling and patient coordination.
-   Prior Authorization and Insurance Verification experience strongly preferred.
-   Comfortable interacting with patients through video and phone platforms.
-   Strong customer service, multitasking, and organizational skills.
-   Comfortable using computers, iPads, and healthcare software systems.

## Benefits

**Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $6 - $7 per hour depending on skillset and experience. The schedule is Monday through Friday, from 8 AM to 5 PM US Time.**

If you have a passion for helping patients and experience supporting healthcare operations, we encourage you to apply.