# IT Infrastructure Support

**Company:** [Barfoots of Botley](http://jobs.workable.com/companies/hkT7PQiEHFnhrRz9ALDwwh.md)
**Location:** Chichester, United Kingdom
**Workplace:** on site
**Department:** IT

[Apply for this job](http://jobs.workable.com/view/d66d1fd1-2b9f-445b-a2b7-ec6b34858558)

## Description

**The Role**

We’re looking for a proactive and experienced IT professional to join our dynamic IT team. This is a fantastic opportunity to play a key role in supporting and shaping a modern, forward-thinking organisation.

Reporting to the Head of IT, you’ll be instrumental in maintaining and enhancing our network and server infrastructure, ensuring our systems run smoothly and efficiently. You’ll work across a wide range of technologies, gaining exposure to both day-to-day support and exciting project work.

This role is ideal for someone who enjoys a fast-paced environment, thrives on solving problems, and takes pride in delivering excellent service. You’ll collaborate with colleagues across the business, making a real impact while continuously developing your own skills.

**\*\* SITE BASED: PO21 3PX**

**NO AGENCIES PLEASE**

**What You’ll Be Doing:**

-   Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems
-   Acting as a key point of contact for IT support, helping users resolve issues quickly and effectively
-   Monitoring systems proactively to prevent issues before they arise
-   Contributing to the design and implementation of network solutions (LAN, WAN, and wireless)
-   Supporting and delivering IT projects alongside day-to-day operations
-   Managing and maintaining Active Directory and other core Microsoft services
-   Identifying and driving improvements to systems, processes, and technologies
-   Creating and maintaining clear, high-quality documentation and user guides
-   Providing user training and guidance to improve overall IT adoption
-   Taking part in an on-call rota to support critical incidents (approx. 1 week in 7)

## Requirements

**What We’re Looking For:**

-   3–5 years’ experience in a network or infrastructure support role
-   Strong hands-on experience with servers, networking, and security technologies
-   A proactive, solutions-focused mindset with a passion for continuous improvement
-   Excellent communication skills, with the ability to explain technical concepts clearly
-   A strong customer-focused approach and commitment to delivering high-quality service
-   Ability to manage priorities and work effectively in a fast-paced environment

**Technical Experience:**

You’ll have solid experience in several of the following:

-   Virtualisation technologies (ideally VMware)
-   Microsoft Windows Server 2016 & above
-   Active Directory and Group Policy
-   Microsoft Exchange
-   Cisco switching and VLANs
-   Firewall technologies (preferably FortiGate)
-   Network monitoring and printing solutions
-   Structured cabling (including Cat5 termination)

**Nice to Have (but not essential):**

-   Knowledge of ITIL practices
-   Microsoft or Cisco certifications
-   Experience with HP server hardware
-   Microsoft Skype for Business or SharePoint
-   Cisco wireless technologies
-   Exposure to ERP or telephony systems

## Benefits

**Why Work for Barfoots?**

-   Investors In People Silver Award status.
-   Company pension scheme
-   24/7 Online GP access
-   Life Assurance
-   Employee Assistance Program
-   Benefits Platform
-   Development opportunities
-   Discounted leisure membership
-   Discounted vegetable box scheme
-   Cycle to work scheme
-   Free onsite parking
-   Approved training centre for Highfield qualifications
-   Committed to Sustainability