# Business Systems Analyst - CRM / Salesforce Commerce Cloud

**Company:** [Two95 International Inc.](http://jobs.workable.com/companies/uBLbLticQ1T2pGzVbXvnAu.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Information Technology

[Apply for this job](http://jobs.workable.com/view/d716d941-6063-4c58-a3a0-a8331bb449fd)

## Description

**Title – Business Systems Analyst – CRM**

**Position – Full Time**

**Location – Remote Work**

**Rate - $Open (Best Possible)**

**Years of Related Experience**:

**At least 3 years’ experience in the Medical Device industry or medical field, with specific experience in establishing and driving continuous improvement of CRM, ecommerce, and portal systems in a regulated environment**

**Knowledge, Skills, Abilities, Certifications/Licenses, and Affiliations**:

·         Experience with CRM system design, validation, training, and change management (Salesforce administrator experience preferred)

·         Experience with experience platforms **(e.g., Salesforce Commerce Cloud)**

·         Experience with IT ticketing system for stakeholder management of system issues and requests

·         Experience designing and supporting digital portals (customer, partner, or employee-facing)

·         Familiarity with analytics

·         Knowledgeable and experienced working in a regulated environment

·         Strong verbal and written communication skills; ability to translate technical information for diverse audiences (technical to non-technical and vice versa)

·         Ability to translate, comprehend, and action both business and technical need.

·         Organized planner with project management capabilities (Atlassian JIRA & Confluence experience a plus)

·         Experience with integration of ecommerce, portal, and CRM systems