# Customer Service Representative for Industrial Machinery

**Company:** [Better Engineering](http://jobs.workable.com/companies/4ShbVeUM77DuKRYmiPLEj2.md)
**Location:** Joppatowne, United States
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/d72514db-e608-4fa1-b0b9-02fcd04c7532)

## Description

**This is a 9/80 schedule which means 9-hour workdays but every-other-Friday off!**

Better Engineering is a custom industrial machine builder located in Joppa, MD seeking a qualified Customer Service Representative. This position is responsible for processing spare part orders and working with clients to troubleshoot/resolve machine issues.

Benefits, vacation, 401K, company picnics, overtime opportunities, great working environment, and a brand new building!

## Requirements

-   3+ years customer service experience
-   3+ years processing parts orders
-   3+ years working in CRM and/or ERP software
-   Strong familiarity with industrial machinery/componentry
-   Basic understanding of electrical circuitry

## Benefits

-   Every other Friday off (9/80 schedule)
-   401(k) w/ matching
-   Dental insurance
-   Health insurance
-   Health savings account
-   Life insurance
-   Paid time off
-   Referral program
-   Vision insurance