# Foodhall GRO / People Operations Manager

**Company:** [TGP International](https://jobs.workable.com/companies/hiASfJzZ8gwT7VQzxMzobd.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](https://jobs.workable.com/view/d7fd3373-5813-455a-8475-191c0b25a453)

## Description

The GRO / People Operations Manager is responsible for managing all HR and people-related operations within Seven Al Hamra Food Hall. This role ensures an engaged, high-performing workforce, compliance with labour laws and Saudization requirements, and alignment with the food hall’s operational and cultural objectives.

The manager acts as a trusted advisor to leadership while driving efficient HR processes and fostering a positive employee experience.  
  
  
**CORE RESPONSIBILITIES  
  
1\. People & Talent**

\-       Lead end-to-end recruitment, onboarding, and offboarding processes.

\-       Develop and maintain workforce planning and headcount management.

\-       Partner with managers on hiring, performance management, and employee relations.

**2\. HR Operations**

\-       Manage employment contracts, payroll coordination, employee records, and HR systems.

\-       Ensure compliance with labour laws, Saudization (where applicable), visas, and employment regulations.

\-       Oversee probation, promotions, salary reviews, and disciplinary processes.

**3\. Culture & Engagement**

\-       Support company culture, employee engagement initiatives, and wellbeing programs.

\-       Implement recognition, training, and development programs to enhance skills and retention.

\-       Act as a trusted advisor to employees and leadership.

**4\. Policies & Governance**

\-       Develop and maintain HR policies, procedures, and handbooks.

\-       Handle grievances, investigations, and performance improvement plans with discretion.

\-       Ensure confidentiality and ethical standards across all HR practices.

**5\. Reporting & Strategy  
**\-       Provide HR reports on headcount, turnover, payroll, and performance metrics.

\-       Support leadership with people insights, workforce planning, and strategic HR initiatives.

\-       Drive continuous improvement of HR processes, systems, and operational efficiency.

## Requirements

**Experience & Skills**

\-       Minimum 8 years’ experience in HR or People Operations, ideally in multi-location or fast-growing F&B businesses.

\-       Strong knowledge of labour law and HR compliance (KSA experience preferred).

\-       Excellent communication, stakeholder management, and interpersonal skills.

\-       Highly organized, detail-oriented, and discreet.

\-       Experience with HR systems, payroll coordination, and employee lifecycle management.

**Personal Attributes**

\-       Empathetic, fair, and professional with strong integrity.

\-       Confident decision-maker, able to handle complex HR challenges.

\-       Comfortable working in a fast-paced, evolving environment.

\-       Passionate about people, culture, and operational excellence.

**Note: This job description reflects key duties and responsibilities of the position and is not to be interpreted as exhaustive.**