# Dutch Customer Success Specialist -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/d8095392-3c55-4780-a2d9-47a7d18bbfa3)

## Description

Patrique Mercier Recruitment FR is delighted to offer a new opportunity for a Dutch Customer Success Specialist. If you are passionate about providing top-notch customer service and support, and are eager to engage with our Dutch-speaking clients, this role is for you!

  

### Responsibilities

-   Serve as the primary contact for Dutch-speaking customers, ensuring they receive exceptional support via phone, email, and chat.
-   Quickly respond to customer inquiries and provide them with accurate information and solutions regarding our products and services.
-   Build strong relationships with clients to understand their needs and help them achieve their desired outcomes.
-   Effectively resolve customer complaints and issues to enhance their overall experience with our company.
-   Document customer interactions and feedback in the CRM system to support improvements and follow-ups.
-   Collaborate with internal teams to identify upselling opportunities and enhance customer engagement strategies.
-   Keep updated on product enhancements and industry trends to offer knowledgeable guidance to clients.

## Requirements

-   Fluency in Dutch and English, both written and verbal.
-   Experience in customer service or customer success roles is preferred.
-   Excellent communication skills with a focus on customer satisfaction.
-   Strong problem-solving abilities with a proactive approach to customer issues.
-   Highly organized with meticulous attention to detail.
-   Experience with CRM software and common office applications.
-   A positive attitude and a dedication to ensuring customer success.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...