# Client Care Coordinator

**Company:** [Dr. Stephen J. Oreski LCSW & Associates](http://jobs.workable.com/companies/2y6VJqwmfcDbMYRjKQhHka.md)
**Location:** Paramus, United States
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/d9fbc115-2ef3-478e-867c-2c2b3335661c)

## Description

We are seeking an energetic and experienced client care coordinator for a friendly, busy, and fast-growing, multi-clinician psychotherapy practice. This is the perfect position for a psychology or social work student.

### Responsibilities

-   Checking eligibility and benefits verification for treatments and procedures.
-   Reviewing patient bills for accuracy and completeness and obtaining any missing information.
-   Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
-   Maintain and facilitate patient scheduling.
-   General office management tasks, including routing of phone calls to clinicians, sorting mail, keeping up office supplies, and equipment
-   Other duties deemed necessary by the office manager

## Requirements

-   Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds.
-   Must be available on weeknights and Saturdays.
-   Knowledge of insurance guidelines, including HMO/PPO, Medicare, and other payer requirements and systems.
-   Effective communication abilities for phone contacts with insurance payers to resolve issues.
-   At least 2 years of administrative work experience.
-   Proficiency with G-Suite, electronic health record (EHR) systems, and Microsoft Office Suite.
-   Eligible to work in the United States.
-   At least 2 years of medical billing experience is a plus.
-   At least 2 years of patient care experience is a plus.
-   Bachelor's degree in any field preferred.
-   Prior experience in a healthcare setting such as mental health, psychotherapy, or medical offices is a plus.
-   Experience handling confidential patient information is a plus.

## Benefits

-   Competitive hourly rate of 20-23 USD per hour
-   401(k) matching
-   Flexible schedule
-   Health savings account
-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k, IRA)
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off (Vacation, Sick & Public Holidays)
-   Training & Development