# Client Service Associate

**Company:** [ReWorks Solutions](http://jobs.workable.com/companies/xvSAzd7Pbm86eEqxtSHZLV.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** ReWorks JH

[Apply for this job](http://jobs.workable.com/view/da4aed48-0f74-4247-943b-00e6220cebbd)

## Description

**Job Title:** Client Service Associate

**Location:** Remote (South Africa)

**Job Type:** Full-Time

**Working Hours:** US Hours (9am - 5pm EST)

**Salary:** Paid in South African Rands (ZAR)

**Key Responsibilities**

-   Serve as a primary point of contact for client communication and support
-   Build and maintain strong client relationships through proactive engagement and follow-up
-   Support onboarding, account management, and ongoing client success initiatives
-   Coordinate internally with cross-functional teams to ensure seamless service delivery
-   Maintain accurate client records, workflows, and project updates across company platforms
-   Assist with outreach, scheduling, reporting, and operational tasks as needed
-   Utilize automation and workflow tools to improve efficiency and scalability
-   Quickly learn and adapt to new systems, software, and emerging technologies
-   Identify opportunities to improve client experience and internal processes

## Requirements

-   Previous experience in SDR, Account Management, Customer Success, Recruiting, or similar client-facing roles
-   Strong communication and interpersonal skills
-   Highly organized with excellent attention to detail
-   Tech-savvy with the ability to quickly learn new tools and platforms
-   Comfortable working in a fast-paced, evolving environment
-   Strong problem-solving and multitasking abilities
-   Ability to work independently while collaborating effectively with a team

**Preferred Technical Experience**

Experience with the following platforms and tools is highly preferred:

-   Slack
-   Notion
-   Airtable
-   Instantly
-   Clay
-   LinkedIn

## Benefits

1.  Comfortable working U.S. hours
2.  Remote work from home

_**Fraud Disclaimer:**_  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
