# Spanish Customer Service for Logistics & Delivery Service - Relocation to Greece

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/da569555-ad07-49f4-8014-3c0d2d10807a)

## Description

Mercier Consultancy is seeking a dedicated Spanish Speaking Customer Service Representative for our Client's Logistics & Delivery Service Department. This position offers a unique opportunity to relocate to Greece and be part of a dynamic team managing customer support for logistics and delivery operations.

In this role, you will provide exceptional service to Spanish-speaking customers, assisting with inquiries related to shipping, delivery status, and problem resolution. Your communication skills and customer-oriented approach will be essential in ensuring smooth logistics processes and customer satisfaction.

### Responsibilities

-   Provide high-quality customer service in Spanish regarding logistics and delivery inquiries
-   Assist customers with tracking shipments, delivery schedules, and resolving delivery issues
-   Coordinate with internal teams and external partners to address customer concerns promptly
-   Document all customer interactions and maintain accurate records in the CRM system
-   Contribute to process improvements by collecting customer feedback
-   Remain informed about company services, policies, and logistics procedures

## Requirements

-   Fluency in Spanish and English, with excellent verbal and written communication skills
-   Strong customer service orientation with problem-solving abilities
-   Prior experience in logistics, delivery, or customer service roles is preferred
-   Willingness to relocate to Greece
-   Ability to manage multiple customer inquiries efficiently in a fast-paced environment
-   Detail-oriented with strong organizational and multitasking skills
-   Familiarity with CRM systems and customer support software is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...