# Medical Technical Support Engineer (Korean Bilingual)

**Company:** [Cesna Recruitment](http://jobs.workable.com/companies/x4yVvovTQjfSkpaaXrMrwp.md)
**Location:** San Diego, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** US Team

[Apply for this job](http://jobs.workable.com/view/da72b173-cfb9-403c-8043-1b378fce8a1c)

## Description

\[Position\]

Medical Technical Support Engineer

\[Job Description\]

Job description

\- Coordinate and execute system delivery, installation, and technical service activities for medical equipment in both field and Service Center environments.

\- Perform preventive maintenance, repair, part replacement, software updates, and product recall execution in accordance with established procedures and timelines.

\- Conduct troubleshooting, root cause analysis, and corrective actions for technical issues identified during customer support, field activities, or Service Center operations.

\- Provide onsite technical support during customer cases, including support in clinical or operating room environments as required.

\- Support equipment setup, operation, and technical readiness for exhibitions, trade shows, and customer demonstrations.

\- Collaborate with Clinical Specialists to support field execution and contribute to capability transfer during the transition period.

\- Maintain equipment, instruments, and parts inventory within the U.S. Service Center to ensure operational readiness and proper functionality.

\- Communicate and coordinate with global teams, including cross functional teams in Korea, as needed.

\- Follow applicable operating room protocols and maintain compliance with hospital requirements and HIPAA standards.

\- Obtain and maintain required hospital credentials, training, vaccinations, and related documentation.

\- Contribute to stable customer operations and service readiness as the U.S. installed base and commercialization activities continue to expand.

## Requirements

\[Qualifications\]

\- Bachelor’s degree in mechanical engineering, Electrical Engineering, Biomedical Engineering, or a related field.

\- Proficiency in both English and Korean.

\- Entry level position: 2+ years of relevant experience preferred.

\- Relevant experience in technical service, engineering, or field support is preferred.

\- Experience in the medical device industry, capital equipment support, or technical service for complex systems is strongly preferred.

\- Ability to apply technical knowledge to solve complex and unfamiliar problems.

\- Strong communication, organization, and interpersonal skills.

\- Ability to manage multiple priorities effectively in a fast-paced environment.

\- Ability to work effectively in a multicultural and cross functional setting.

\- Willingness to travel up to 50% as required.

\- Ability to safely lift and move equipment weighing up to 40 pounds.

## Benefits

\[What's On Offer\]

\- Health/Dental/Vision/Life Insurance at no employee premium (including dependent coverage)

\- 401K retirement plan with 5% matching

\- Generous PTO and paid holidays

\- No Visa Sponsor