# Demand Writer Support Specialist (Remote) |

**Company:** [HireHawk](http://jobs.workable.com/companies/54ganHxKx9B4npSTivXBrw.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** CF01

[Apply for this job](http://jobs.workable.com/view/dafc55d4-4a79-4afc-9f17-f7eee4eb84c3)

## Description

-   **Location:** Remote / Virtual
-   **Job Type:** Full-Time
-   **Salary Range:** $1,200–$1,500 USD/month

**About Us**  
HireHawk builds high-performing remote teams for U.S. and Canadian companies, connecting skilled professionals worldwide with meaningful, long-term work. We’re outcomes-first, detail-obsessed, and we hire people who take ownership—because our clients’ cases and timelines depend on it.

**About the Role**  
As a Demand Writer Support Specialist, you’ll help drive a busy personal injury demand pipeline by reviewing medical records and bills, organizing exhibits, and preparing demand packages that are attorney-facing and submission-ready. This role is built for someone who knows PI demand best practices without hand-holding, and still maintain precision under pressure. You’ll operate inside a case management system (Filevine preferred) and collaborate within a structured workflow while owning your daily output. Expect a high-volume backlog and clear quality standards, your work will directly impact case momentum and outcomes.

**Responsibilities**

-   Independently review medical records, bills, and supporting documentation to ensure demand-ready accuracy
-   Verify billing and treatment timelines (dates, providers, gaps) and flag documentation issues before package assembly
-   Build and organize complete demand packages with properly labeled supporting exhibits
-   Identify missing records, bills, liens, or key documents and clearly communicate what’s needed to close the file
-   Navigate disorganized or incomplete case files to locate relevant documents quickly and confidently
-   Maintain consistent exhibit preparation and documentation standards suitable for attorney review
-   Support demand submission workflows using demand preparation software (EvenUp or similar)
-   Manage multiple active demands at once while meeting volume and deadline expectations
-   Track and update demand tasks and statuses inside the case management system to keep workflows moving
-   Contribute to process improvements that reduce rework and increase quality at scale

## Requirements

**Must-Have:**

-   Plaintiff personal injury experience (hands-on, not academic)
-   Direct experience drafting PI demand letters/packages (not only assisting an attorney)
-   Strong independent medical record and bill review skills (able to spot gaps, inconsistencies, and missing items)
-   Experience preparing demand packages from record intake through final assembly
-   Experience working in a case management system (Filevine strongly preferred)
-   Comfort operating in a high-volume environment with large backlogs and shifting priorities
-   Strong written English skills for attorney-facing work

**Nice to Have:**

-   EvenUp experience (or similar demand platforms)
-   Familiarity with California PI workflows and demand expectations
-   Proven ability to maintain quality while drafting 15–30+ demands per month
-   Confidence working independently with minimal supervision
-   Experience creating repeatable checklists/templates to improve speed and consistency

## Benefits

-   Access to a $200k+ perk marketplace with instant discounts on 150+ services
-   Access up to 50% of approved earnings before payday (no credit checks or fees)