# E-Payment Settlement Officer

**Company:** [Renmoney](http://jobs.workable.com/companies/2xKnWVQCw1utVmojgh5fMH.md)
**Location:** Lagos, Nigeria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Finance and Operations

[Apply for this job](http://jobs.workable.com/view/db4a3455-bf70-4aa6-a970-7e7e2d7fb7db)

## Description

**Key Responsibilities**

**Settlement Operations**

-   Perform daily settlement of all electronic payment transactions across all payment channels.
-   Monitor settlement activities with payment switches, settlement banks, and other payment partners.
-   Ensure timely settlement of customer transactions in accordance with agreed SLAs.
-   Investigate and resolve settlement failures and delays.
-   Identify opportunities to improve settlement and reconciliation processes.
-   Recommend automation initiatives to reduce manual intervention.
-   Participate in system testing and implementation of new payment products.

**Reconciliation**

-   Perform daily reconciliation of settlement General Ledger (GL) accounts.
-   Reconcile transactions across payment channels, settlement banks, and internal systems.
-   Investigate and resolve reconciliation breaks within agreed timelines.
-   Maintain supporting documentation and reconciliation evidence.

**Exception Management**

-   Identify and investigate settlement exceptions.
-   Resolve failed, pending, and unmatched transactions.
-   Escalate unresolved issues promptly to the appropriate stakeholders.
-   Maintain an exception register and track resolution to closure.

**Payment Operations**

-   Monitor payment processing activities to ensure successful transaction completion.
-   Process settlement adjustments, reversals, and corrections in accordance with approved procedures.
-   Ensure all manual postings are appropriately authorized.

**Reporting**

-   Prepare daily and weekly settlement and reconciliation proof and report.
-   Produce exceptions and ageing reports.
-   Report outstanding reconciliation items to management.
-   Provide operational performance metrics and dashboards.

**Stakeholder Management**

-   Liaise with payment switches, settlement banks, fintech partners, and internal teams.
-   Coordinate with Technology, card business, Finance, Risk, Internal Control, and Customer Experience to resolve operational issues.
-   Participate in meetings relating to payment settlements.

**Operational Risk & Compliance**

-   Ensure compliance with internal policies, operational procedures, and regulatory requirements.
-   Maintain complete audit trails for all settlement activities.
-   Support internal and external audits by providing required documentation.
-   Escalate operational risk events and control breaches promptly.

## Requirements

**Required Qualifications, Skills and Experience**

-   HND / B.Sc. in Accounting, Finance, Economics, Business Administration, or related field. 

-   Sound understanding of electronic payment systems, banking operations, and settlement processes.

·       Minimum of 2–4 years' experience in banking operations, e-payment operations, settlement, reconciliation, or transaction processing.

-   Practical knowledge of Interswitch settlement, Mastercard settlement processing, and other electronic payment schemes

·       Experience in General Ledger (GL) reconciliation, settlement exception management, and transaction investigation.

-   Proficiency in Microsoft Excel and other Microsoft Office applications, with the ability to analyze large transaction volumes and prepare operational reports.

-   Good understanding of banking controls, operational risk management, and regulatory requirements relating to payment operations.

-   High level of integrity, accountability, and professionalism

-   Strong analytical and problem-solving skills. 

**Required Skills & Competencies**

-   Strong analytical and reconciliation skills.
-   Sound knowledge of electronic payment and settlement processes.
-   Understanding of banking operations and General Ledger reconciliation.
-   Excellent attention to detail and problem-solving ability.
-   Strong communication and stakeholder management skills.
-   Proficiency in Microsoft Excel and reporting tools.
-   Ability to work under pressure and meet strict deadlines.
-   High level of integrity, accountability, and professionalism.
-   Knowledge of banking applications and payment platforms.