# Medical Billing Specialist | Accounts Receivable | Get a 21K Signing Bonus

**Company:** [ISTA Personnel Solutions](https://jobs.workable.com/companies/iSt64sfgHWn4ef4KKpqeK9.md)
**Location:** Makati, Philippines
**Workplace:** on site
**Employment type:** Full-time
**Department:** Philippine

[Apply for this job](https://jobs.workable.com/view/db5185e8-11e5-48b0-a382-310866d6771b)

## Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced _**Medical Billing Specialist**_ to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

**Account specific roles & responsibilities:**

-   Contact patients via phone, email, or mail to discuss outstanding balances, explain charges, and address any concerns or questions related to their bills.
-   Work closely with insurance companies to resolve claims denials, rejections, or discrepancies, ensuring accurate and timely payment.
-   Establish and negotiate payment plans with patients, based on their financial situation and organization policies.
-   Confirm and update patient demographic and insurance information to ensure accurate billing.
-   Maintain detailed records of all communications, payment arrangements, and actions taken in the collections process.
-   Stay informed about healthcare billing regulations, compliance requirements, and privacy laws (e.g., HIPAA) to ensure all practices are in accordance with industry standards.
-   Provide exceptional customer service, demonstrating empathy and professionalism in all interactions with patients and responsible parties.

## Requirements

-   At least 1 year BPO experience handling **US Healthcare account**

-   Good Working knowledge with **Medical Billing (Accounts Receivable)**
-   Excellent written and verbal English communication skills
-   Amenable to work onsite in **Buendia, Makati** or **Shaw Blvd, Mandaluyong**
-   Willing to work night shifts

## Benefits

**What can we offer you?**

-   Competitive salary and benefits
-   Health Insurance with free dependents\*
-   10%-night differential
-   Attendance Bonus
-   Paid time off
-   Convertible to cash leave credits
-   Performance Appraisal
-   Work-life balance
-   A focus on growing your career path with us
-   We encourage you to follow your passions and learn new skills

**Our commitment to you**

-   Strong culture and values-driven leadership
-   We create opportunities for you to learn and grow at any stage of your career
-   Continuous learning and innovation
-   We foster an all inclusive environment where everyone thrives