# Syrians Telesales Representative

**Company:** [iSchool](null/companies/dfQsW2ZtaiwV9bz5DaQnRN.md)
**Location:** Nasr City, Egypt
**Workplace:** on site
**Department:** Sales

[Apply for this job](null/view/db6c1500-ca7b-476f-b8b6-b5c690cda07a)

## Description

iSchool is an Egyptian EdTech platform providing the latest educational technology for young students, and part of Egypt’s Nahdet Misr Publishing Group, our students from 6 to 18 years old are learning to create careers in fields like computer science, coding, programming, software engineering, artificial intelligence and more.

## Requirements

-   Proven experience as telesales representative or other sales/customer service role
-   Proven track record of successfully meeting sales quota preferably over the phone
-   Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
-   Ability to learn about products and services and describe/explain them to prospects
-   Excellent knowledge of English
-   Excellent communication and interpersonal skills
-   Cool-tempered and able to handle rejection
-   Outstanding negotiation skills with the ability to resolve issues and address complaints
-   High school diploma; BSc/BA will be a plus

### Responsibilities

-   Contact potential or existing customers to inform them about a product or service using scripts
-   Answer questions about products or the company
-   Ask questions to understand customer requirements and close sales
-   Direct prospects to the field sales team when needed
-   Enter and update customer information in the database
-   Take and process orders in an accurate manner
-   Handle grievances to preserve the company’s reputation
-   Go the “extra mile” to meet sales quota and facilitate future sales
-   Keep records of calls and sales and note useful information

## Benefits

Compatible Salary.

Monthly Commission.

Medical Insurance.

Learning & Development Opportunities