# Assistant Community Manager

**Company:** [CBH Homes](http://jobs.workable.com/companies/ofZEMsu4TUgDo2C2Z36cCF.md)
**Location:** Meridian, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Proximity

[Apply for this job](http://jobs.workable.com/view/db8f34c3-431b-4996-bd14-2e0918c51ad5)

## Description

**CBH RENTALS RESIDENT MANAGER**

-   Do you enjoy being in a fast-paced environment and taking on new, exciting challenges every day?
-   Want to join a company voted 1st in Best Places to Work in Idaho?
-   We are seeking a CBH Rentals Assistant Community Manager to join our amazing CBH Rentals team!

**SUMMARY:**

This position plays a key role in the overall success of CBH Rentals. We’re seeking a Community Manager to assist with our multi-family units in various communities. You will actively participate in leasing and marketing of the community to maximize occupancy, meet and greet prospective residents and vendors in a professional and enthusiastic manner. In this role, you will work with a variety of people to build relationships and provide the highest level of customer service. We are a stellar team of high achievers who enjoy working with the public, and with each other. Every day, we are driven to help people and provide a top-notch rental experience. Our work environment is fast-paced, rewarding, challenging and fun. Potential and current residents depend on us to be excellent, professional, friendly, interested in their lives and quick to respond.

WE'RE ON THE MOVE! ![🚀](https://fonts.gstatic.com/s/e/notoemoji/17.0/1f680/32.png)

Big things are happening—our brand-new headquarters is under construction in Caldwell, Idaho! This role will make the move to our new home in 2027. Come grow with us as we build what’s next.  

**KEY RESPONSIBILITIES:**

-   Provide top-notch resident support and interaction to contribute to a high-quality environment for residents.
-   Provide overflow backup support as needed to the Leasing and Marketing team, touring prospective residents, answering questions.
-   Maintain the highest level of customer service with all prospects, residents, vendors and co-workers.
-   Day to day administrative operations of the assigned community.
-   Compliance with all company and industry standards, staying up to date with all applicable laws
-   Application Processing
-   Resident Move in Processing
-   Resident Move Out Processing
-   Delinquency Management
-   File Accuracy/Management
-   Resident Cycle Management
-   Resident Conflict Resolution
-   Administrative Management (filing, cleaning, supplies)
-   Curb Appeal
-   Reporting and Scoreboards
-   Market and competitive research and knowledge base
-   Qualify potential residents by determining their needs and eligibility, and more.
-   Participate in marketing aspects of the community to support marketing and sales goals.
-   Management of onsite community needs and activity, as well as specific resident inquiries and concerns.

## Requirements

-   Strong interpersonal and customer service skills.
-   Highly organized, flexible, dependable and quick to respond.
-   Strong attention to detail and accuracy in data entry.
-   Strong critical thinking skills to evaluate and process applications.
-   Strong communication and problem-solving skills.
-   Able to work well with others (individually and in a team), with a high degree of self- awareness.
-   A background in leasing, marketing or other facets of the rental industry.
-   Salesforce experience and knowledge are a plus.
-   Resident management experience, and Appfolio and Salesforce knowledge a plus.
-   Leasing/Sales/Property Management knowledge and background are a plus.

## Benefits

-   Quality Health Care Plan that includes Medical, Dental, Vision
-   Competitive Wages
-   Retirement Plans
-   Paid Time Off
-   Annual Growth Reviews
-   Career Path Development
-   Fun & Loving Work Environment