# Swedish Speaking Customer Support for Online Travel Agency -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Swedish

[Apply for this job](http://jobs.workable.com/view/dd789292-239e-4a70-9b5d-a26f09b8e375)

## Description

Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with dynamic career opportunities. We are currently seeking a Swedish Speaking Customer Support Representative for an Online Travel Agency. This role is perfect for individuals who are passionate about travel and excel at providing exceptional customer service to Swedish-speaking clients.

  

### Responsibilities

-   Provide top-notch customer support to Swedish-speaking clients regarding their travel inquiries via phone, email, and chat.
-   Assist customers with bookings, itinerary questions, and service details.
-   Effectively resolve complaints and issues to ensure a smooth travel experience for customers.
-   Maintain accurate records of customer interactions and ensure the timely follow-up on outstanding inquiries.
-   Collaborate with travel partners and internal teams to address customer needs efficiently.
-   Educate clients about travel options, policies, and safety measures.
-   Gather and analyze customer feedback to contribute to service improvements.

## Requirements

-   Fluency in Swedish and English, both written and spoken.
-   Experience in customer service, particularly in the travel or hospitality sector.
-   Strong communication and interpersonal skills with a focus on customer satisfaction.
-   Proficient in CRM systems and standard office applications.
-   Detail-oriented and able to manage multiple tasks in a fast-paced environment.
-   Strong problem-solving skills and the ability to work independently.
-   Flexibility to work varied hours, including weekends and holidays if necessary.

## Benefits

-    Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks