# IT Onsite Support Engineer - Dutch speaker based in the NL

**Company:** [Cross Border Talents](http://jobs.workable.com/companies/ksqQWUKydY1mnro5cYQC2Y.md)
**Location:** Rotterdam, Netherlands
**Workplace:** on site
**Employment type:** Full-time
**Department:** TECH_NL7

[Apply for this job](http://jobs.workable.com/view/ddc6cf01-22b9-4470-9a55-566d7b991509)

## Description

### Your Role as a Onsite IT Support Engineer:

-   As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.
-   Diagnose, troubleshoot, and resolve hardware, software, and operating system problems.
-   You will work independently or in a team
-   Install, upgrade, support, and troubleshoot end-user workspace hardware such as desktops, laptops, printers, mobile devices, and video and conferencing equipment
-   You analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD) and manage user accounts via Active Directory
-   Implementation of software and operating systems using SCCM or other implementation technologies
-   You record your approach and solution to problems in a ticket system
-   Asset management

## Requirements

-   Experience with onsite support and ticketing system (2 years)
-   Familiar with Windows OS, Mac OS and various software applications
-   Managed Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365
-   Fluent in Dutch (C1) and English
-   Customer-oriented approach
-   Permission to work in the Netherlands

## Benefits

-   Competitive salary;
-   Company Car
-   Career Growth plan
-   Phone allowance