# IT Intern

**Company:** [Smart Technology Solutions](http://jobs.workable.com/companies/qqo9Cj4ft7mPzt1C2Po7HZ.md)
**Location:** New Damietta City, Egypt
**Workplace:** on site
**Employment type:** Full-time
**Department:** IT Solutions & Management

[Apply for this job](http://jobs.workable.com/view/ddf91062-3d64-42bd-b743-723eefcb4c58)

## Description

-   Assist the IT team with day-to-day operational tasks and projects.
-   Support troubleshooting and resolution of technical issues for users.
-   Contribute to the documentation of IT processes and procedures.
-   Participate in IT projects as assigned, providing support as needed.
-   Learn and apply best practices related to IT support and data management.
-   Engage with team members to gain practical knowledge in various areas of IT.

## Requirements

-   Bachelor’s degree in Computer Science or a related field
-   IT or Computer Science student or fresh graduate
-   Strong foundation in hardware, Windows, and networking basics
-   Background in cloud infrastructure fundamentals (Microsoft Azure, AWS, or OCI)
-   Understanding of infrastructure basics (servers, storage, and networking)
-   Good IT troubleshooting skills and proficiency in Microsoft Office
-   Good command of English (reading, writing, and communication)
-   Familiar with and responsive to modern technologies, including AI tools
-   Fast learner with strong communication skills

## Benefits

-   A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within.
-   Continuous feedback: We don’t wait for annual reviews — we believe in real-time coaching and development.
-   Supportive & collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.
-   A space for every personality: Love socializing? You’ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We’ve got dedicated Focus Rooms perfect for deep work.
-   Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you.