# French-Speaking Financial Customer Experts For Online Bank - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/de0c1dd9-22e5-4bf6-89b7-c22fadd5f532)

## Description

Mercier Consultancy Group is seeking French-Speaking Financial Customer Experts to join our team supporting a leading online bank based in Greece. This is an exciting opportunity to work within the financial technology sector, delivering exceptional customer service to French-speaking clients in a dynamic, innovative environment.

  

### Key Responsibilities

-   Provide efficient and professional support to French-speaking customers of the online bank via phone, email, and chat.
-   Assist clients with inquiries related to banking products, account management, and financial transactions.
-   Resolve customer issues promptly while maintaining a high level of customer satisfaction.
-   Maintain accurate records of customer interactions using CRM tools.
-   Collaborate with internal teams to ensure seamless service delivery and compliance with regulatory standards.
-   Stay updated on the latest online banking services, industry trends, and compliance requirements.

## Requirements

-   Fluency in French and proficiency in English, both written and spoken.
-   Previous experience in financial customer service, preferably within online banking or fintech sectors.
-   Strong communication and interpersonal skills with a customer-oriented mindset.
-   Ability to handle confidential information responsibly and professionally.
-   Familiarity with CRM systems and standard office software.
-   Ability to multitask, prioritize and manage time effectively in a fast-paced environment.
-   Willingness to work in Greece and adapt to an international and multicultural environment.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...