# Account Manager

**Company:** [Homey](http://jobs.workable.com/companies/ugggScnSuJboNrE3XRWX2r.md)
**Location:** Colombo, Sri Lanka
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/de3b0ad5-eb55-45bb-9356-6562e6eaea8c)

## Description

### Role Summary

The Account Manager at Homey is responsible for building and nurturing strong relationships with our referrers to drive business growth and ensure a seamless customer experience. This role combines client management, sales support, and strategic account planning to maximise revenue opportunities and enhance long-term partnerships. 

### Key Responsibilities - 

-   Manage and develop relationships with clients to ensure satisfaction and loyalty
-   Identify opportunities for upselling, cross selling, and expanding account value
-   Act as the main point of contact for client queries, resolving issues quickly and professionally
-   Coordinate with internal teams (sales, operations, marketing, customer support) to deliver seamless service and onboarding
-   Prepare and present account reports, performance metrics, and insights to clients and management
-   Keep track of our communication channels to ensure clients are getting responded to

## Requirements

-   Proven experience in account management, client management, or sales support

-   Strong communication and relationship-building skills, both written and verbal
-   Proactive, solution-oriented, and customer-focused mindset
-   Ability to analyse data and provide insights to support account growth
-   Professional approach with the ability to build trust and credibility with clients

### Nice-to-Have:

-   Minimum **2 years** ofexperience in property tech (proptech)
-   Experience preparing reports, dashboards, or account performance presentations
-   Ability to contribute ideas for improving account management processes and customer experience

## Benefits

-   **Competitive Salary:** Commensurate with experience. Paid in GBP with a UK contract.
-   Opportunities for high-level professional development and organizational influence.
-   Supportive work environment with a focus on work-life balance and employee well-being.