# Relationship Officer, UHNI (Private Banking)

**Company:** [Access Bank PLC](https://jobs.workable.com/companies/jU5uuADvabUAgH2TVVPaCN.md)
**Location:** Lagos, Nigeria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Retail Banking

[Apply for this job](https://jobs.workable.com/view/de5d4749-65cc-4c67-9e8c-c3e9c54db6c9)

## Description

**Job Grade:** BO - SBO

**Job Location:** Lagos and Abuja.

**Job Overview:** To grow the bank’s UHNI customer base by acquisition of new customers via direct cold calls, referrals and leveraging the bank’s value chain whilst sustaining existing relationships.

**Key Responsibilities**

-   Actively source, prospect, and acquire new UHNI clients, leveraging existing networks and professional referrals.
-   Prepare call plans.
-   Follow through to ensure identified prospects are converted.
-   Identify customer needs and proactively seek to provide products/ services to meet the anticipated needs.
-   Participate in regular review of customer segment marketing strategies / customer plans and make appropriate improvement suggestions.
-   Pay regular visits / make calls to key decision makers in the value chain of existing customers with a view to improving or maintaining good relationships.
-   Develop competences as might be required by the bank, Group Head and Relationship Manager.
-   Monitor and evaluate own portfolio performance.
-   Perform other duties as assigned by the Relationship Manager and/or Group Head, Private Banking.

## Requirements

**Skills/Competencies**

_Required skills_

-   Excellent customer relationship development/management
-   Strong customer service orientation
-   Knowledge and understanding of Private Banking, Wealth Management, and the Retail market.
-   Products Knowledge.
-   Presentation and Selling skills.
-   Credit appraisal and analysis Skills.
-   Good negotiation, problem-solving and conflict resolution.
-   Excellent communication and interpersonal skills
-   High level of professionalism and discretion
-   Attention to detail

**Qualifications & Experience**

-   Bachelor's degree in any relevant field.
-   Minimum 3-4 years of relevant experience.
-   Relevant professional certification will be an added advantage.