# Norwegian Speaking HealthTech Support Specialist -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/de604d1f-e196-4e67-9e17-f5798a05ab6a)

## Description

Patrique Mercier Recruitment FR is excited to announce an opening for a Norwegian Speaking HealthTech Support Specialist. This role is perfect for individuals who are not only enthusiastic about technology but are also dedicated to enhancing the healthcare experience for users. As a HealthTech Support Specialist, you will offer exceptional support to Norwegian-speaking clients utilizing health technology solutions, helping them overcome challenges and optimize their usage.

  

### Responsibilities

-   Deliver high-quality technical support to Norwegian-speaking clients using HealthTech products through various communication channels such as phone, email, and live chat.
-   Identify, diagnose, and resolve software and hardware issues related to health technology applications.
-   Educate clients on product features, functionalities, and best practices for effective use in a healthcare setting.
-   Maintain accurate records of customer interactions and resolutions in the CRM system.
-   Collaborate with product development and technical teams to escalate issues and provide constructive feedback for product enhancements.
-   Engage in proactive follow-ups with customers to ensure full resolution of their issues and to encourage user satisfaction.
-   Stay informed about industry trends, product updates, and advances in health technology to continuously improve support services.

## Requirements

-   Fluency in Norwegian and English, with strong verbal and written communication skills.
-   Experience in a customer support role, preferably within the health technology or healthcare sector.
-   Solid technical troubleshooting capabilities and familiarity with health technology applications.
-   Excellent customer service skills and a strong capacity to empathize with clients.
-   Proficiency with remote support tools and experience using CRM systems is advantageous.
-   Ability to work independently in a remote environment and efficiently manage multiple tasks.
-   A commitment to ongoing learning and professional development in health technology.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...