# Junior Integration Launch Specialist

**Company:** [Emerging Travel Group](http://jobs.workable.com/companies/kCW7hfT9dNmTkZ3YosYjRw.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Engineering

[Apply for this job](http://jobs.workable.com/view/e01a941f-9d07-4869-968d-0e898ba34a94)

## Description

Job responsibilities

-   Supporting partner API integrations during onboarding and launch;
-   Consulting partners and commercial stakeholders on API functionality;
-   Handling requests coming through the ticketing system;
-   Validating the quality of partner integrations;
-   Logging information about integrating partners;
-   Conducting Zoom/Google Meet calls with partners;
-   Working with API logs and troubleshooting errors;
-   Escalating requests to other teams when needed;
-   Maintaining and updating the knowledge base.

## Requirements

-   At least 1 year of experience in API technical support (2nd–3rd line support)  
    **OR** experience with API integrations, launch, and support of API clients;
-   Time management, strong communication skills, proactivity, and willingness to learn;
-   Confident experience working with APIs and Postman;
-   Ability to persuade and influence stakeholders;
-   Basic understanding of API integration design principles;
-   Ability to read logs in JSON and XML formats;
-   Understanding of CRUD principles;
-   Ability to work with Google Docs;
-   Ability to handle cross-functional / adjacent project tasks;
-   **English level B2 or higher (both written and spoken).**

### _Preferred Skills:_

-   Experience with SQL, Grafana, and Kibana;
-   Experience working with project-based tasks;
-   Strong communication skills.

## Benefits

-   Flexible schedules and opportunity to work remotely.
-   Ambitious and supportive team who love what they do, appreciate each other, and grow together.
-   Internal programs for adaptation and training, development of soft skills, and leadership abilities.
-   Partial compensation for participating in external training and conferences.
-   Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
-   Corporate prices on hotels and travel services.
-   MyTime Day Off - an extra non-working day without loss of compensation.