# Customer Service Coordinator

**Company:** [Oklahoma Chiller](http://jobs.workable.com/companies/kWmEEzHDbCMNDAN87B2tFj.md)
**Location:** Tulsa, United States
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/e1a6d59b-c359-4ba6-ac3d-08dfee65a997)

## Description

**Customer Service Coordinator**  
**Oklahoma Chiller | Tulsa, OK**

Build More Than Processes. Build Impact.

Are you someone who thrives in organization, communication, and making things run smoothly behind the scenes?

Do you take pride in accuracy, ownership, and being the person your team can rely on?

At Oklahoma Chiller, we don’t just support operations, we build a company that transforms lives. Our mission is to inspire and empower employees to become all they were created to be. Our vision is to grow indefinitely to create opportunity and impact thousands.

If you value Trust. Loyalty. Courage. Humility. Excellence. You’ll feel at home here.

**The Opportunity**

We are seeking a Customer Service Coordinator who is highly organized, detail-oriented, and ready to take ownership of key operational processes that keep our business running.

This role is not just administrative, it is essential.

You will play a critical role in coordinating purchase orders, supporting internal teams, managing vendor communication, and ensuring accuracy across multiple systems.

**This is ideal for someone who:**

Wants ownership and responsibility  
Enjoys staying organized and keeping processes on track

Thrives in a fast-paced, team-driven environment  
Is solutions-oriented and not easily discouraged by change  
Is looking for long-term growth and increased responsibility

**What You’ll Own**

Manage incoming calls and direct inquiries to the appropriate team members  
Log and document customer interactions accurately within the system  
Respond to emails related to purchase orders, inventory, and general inquiries  
Support the Customer Service Lead with daily operations

Create and issue purchase orders (POs)  
Manage vendor communication including updating lead times and following up on order status  
Coordinate with technicians to collect receipts and required documentation  
Maintain and update PO reporting, ensuring accuracy and timeliness  
Provide weekly “Awaiting Parts” reports to the team

Manage material planning and order necessary parts  
Collaborate with the Inventory Coordinator on parts received and shipping logistics  
Oversee inventory-related tasks including creating new items and tracking technician inventory  
Ensure proper handling and tracking of refrigerant inventory

Support Accounts Payable with invoice and PO reconciliation  
Assist Accounts Receivable with reporting for work ready to be billed  
Work cross-functionally to strengthen vendor and customer relationships  
Assist in onboarding and training new team members

**What Will Set You Apart**

Strong attention to detail and high level of accuracy in data entry  
Ability to manage multiple tasks and prioritize effectively  
Strong communication and relationship-building skills  
A proactive, problem-solving mindset  
Comfortable adapting to process improvements and feedback  
Professional, positive, team-oriented attitude  
Desire to grow within a company and take on increasing responsibility

**Why Oklahoma Chiller?**

You won’t be a number here.  
You’ll be a key part of a team committed to:

Growing indefinitely  
Investing in its people  
Creating opportunity from within  
Operating with integrity and excellence

## Benefits

Pay based on experience  
3% Profit Sharing Bonus  
4% 401(k) Match  
Comprehensive Health Insurance (100% Employee Coverage | 50% Dependents)  
Dental, Vision, Life Insurance  
Short-Term & Long-Term Disability  
96 Hours PTO  
8 Paid Holidays  
Additional benefits designed to support you and your family