# Supervisor Hospitality Area Padel (Placement: Clubhouse Depok)

**Company:** [BIOTA Smart Home](http://jobs.workable.com/companies/gUbeKpEykmCcvdujVNVXNG.md)
**Location:** Depok, Indonesia
**Workplace:** on site
**Employment type:** Contract

[Apply for this job](http://jobs.workable.com/view/e25df7ac-5fdb-48da-acd7-2534fa0c4f00)

## Description

**Position Overview**

You will be responsible for overseeing the operations of our clubhouse facilities, ensuring a welcoming atmosphere for all guests and members. This role requires strong leadership and organizational skills to manage staff, enhance customer experiences, and promote our services effectively.

**Key Responsibilities**

-   Manage daily operations of the Clubhouse-Padel facilities, ensuring high standards of service and maintenance.
-   Lead and mentor a team of staff, fostering a culture of excellence and teamwork.
-   Develop schedules and assign responsibilities to ensure smooth operation and optimal staffing levels.
-   Enhance guest experiences through attentive service and the organization of engaging events and activities.
-   Address customer inquiries, concerns, and complaints to ensure satisfaction and retention.
-   Collaborate with management to implement marketing strategies that drive membership and participation.
-   Monitor and maintain facility supplies, equipment, and maintenance needs.

## Requirements

-   Minimum 4 years of experience in facility management, customer service, or a related field, with at least 2 years in a supervisory role.
-   Bachelor's degree in Business Management, Sports Management, or a related field is preferred.
-   Strong leadership skills with the ability to motivate and develop a diverse team.
-   Exceptional customer service skills and a passion for enhancing guest experiences.
-   Excellent communication and interpersonal skills.
-   Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
-   Familiarity with budget management and operational procedures.
-   A genuine interest in sports, fitness, and community engagement.