# Authorizations Coordinator - Client Support & Revenue Cycle Integrity

**Company:** [Behavior Frontiers](http://jobs.workable.com/companies/9FCYVczbkeGHnvhgjWDWNB.md)
**Location:** El Segundo, United States
**Workplace:** on site

[Apply for this job](http://jobs.workable.com/view/e3e744f3-4bd4-44c2-a92f-11630358bac7)

## Description

**$22–$25 per hour + bonus | Full-Time El Segundo, CA**

**Support Families. Protect Access to Care. Strengthen Billing Integrity.**

Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs. We are on a continuous journey to explore, assess, and develop only the highest quality ABA treatments and solutions delivered by best-in-class clinical professionals. We are rapidly expanding and seeking enthusiastic individuals who are ready to embark on a meaningful journey in one of the fastest growing fields in healthcare.

This role is ideal for someone who enjoys supporting families directly while also taking ownership of the behind-the-scenes details that protect revenue cycle integrity. The Authorizations Coordinator serves as a bridge between families, funding sources, Clinical, Scheduling, Intake, and Billing teams by ensuring authorization records are complete, accurate, timely, and aligned with payor requirements.

How will you help create a World Without Limits:

· Serve as a trusted point of contact for families navigating authorization requirements, insurance changes, benefit updates, coverage lapses, and funding source transitions

· Communicate authorization status, missing documentation, next steps, and insurance-related requirements to families in a clear, patient, and supportive manner

· Ensure timely submission of all required documents to funding sources to support authorization approval and continuation of services

· Review authorization records for accuracy, completeness, effective dates, service codes, approved units, funding source requirements, and alignment with scheduled services and across internal systems

· Partner with Billing and Revenue Cycle teams to identify authorization gaps, resolve discrepancies, prevent avoidable denials, and support clean claim submission

· Collaborate with Clinical, Intake, Scheduling, Billing teams and external stakeholders to protect continuity of care and integrity of services

· Track recurring payor issues, documentation delays, authorization trends, and denial risks to support process improvement escalating complex issues while maintaining ownership of follow-through

· Perform ad hoc duties and projects as assigned

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What Makes Someone Successful in This Role

Top performers in this role typically:

· Provide excellent client service through a balance of demonstrating empathy for families and maintaining compliance-driven documentation standards and payor requirements

· Demonstrate strong attention to detail and the ability to identify discrepancies before they impact billing, claims, or service delivery

· Show strong follow-through, urgency, and ownership when resolving authorization barriers or insurance-related service risks

· Thrive in fast-paced, high-volume environments while maintaining accuracy, professionalism, and confidentiality

## Requirements

**Minimum Requirements**

· High School Diploma or GED

· Excellent verbal and written communication skills with a strong client service mindset

· Strong time management, follow-through, and attention to detail

· Ability to review documentation for accuracy and identify missing or inconsistent information

· Experience with Microsoft Suite

· Ability to multi-task in a fast-paced environment while maintaining confidentiality and professionalism

· Ability to maintain confidentiality of PHI

· Ability to pass FBI & DOJ fingerprinting

· Negative TB test results

· Valid government ID

· Bilingual in Spanish

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**Preferred Qualifications**

· Bachelor’s Degree

· Experience in healthcare customer service, patient access, intake, authorizations, eligibility verification, or revenue cycle support

· Familiarity with claim denial prevention, authorization audits, service code/unit tracking, payor compliance requirements, or billing integrity workflows

· Experience with Salesforce, MeasurePM, CRM systems, EHR systems, or billing-related platforms

· Knowledge of ABA therapy, behavioral health, healthcare intake, or payor authorization workflows

Preferred qualifications may be overlooked for candidates who demonstrate exceptional client service, documentation accuracy, compliance awareness, and follow-through.

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## Benefits

**Benefits**

Health & Financial Benefits

· Medical, Dental, and Vision Insurance

· 401(k) with company match after 6 months

· Paid Personal Time Off

· Paid Holidays

· Paid Sick Leave

**Wellness Benefits**

· Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays

· Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays

· Lab Testing Discounts: 10-80% off costs of routine lab work

· New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000+ locations nationwide

· Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.)

**Perks & Discounts**

· Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos

· Deals: Exclusive discounts and savings to 500+ companies and more!

· Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!

**Join us at Behavior Frontiers and help us create a World Without Limits in autism care. We are urgently hiring.  Apply now to be a part of our team!**

Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws