# AI Systems Administrator

**Company:** [Berry Virtual](http://jobs.workable.com/companies/aVq5xRJNo72ZMtBQXZDqvy.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Berry Virtual

[Apply for this job](http://jobs.workable.com/view/e3f75b6b-31a5-4d88-a73d-b69a549f3c91)

## Description

### **Key Responsibilities:**

-   Administer and support enterprise AI platforms (Copilot, Claude, firm-built Azure-hosted AI) — availability, performance, policy compliance
-   Work with APIs, connectors, and automation tools to enable secure, approved data access for AI systems while preserving ethical walls, matter confidentiality, and firm governance requirements
-   Coordinate with vendors on platform updates, feature enablement, and operational troubleshooting
-   Maintain documentation covering AI platform configuration, access procedures, integrations, and operational standards
-   Support integrations between AI platforms and firm systems — document management, knowledge repositories, collaboration tools, other approved enterprise apps
-   Monitor AI platform usage, performance, and cost; assist with cost tracking, reporting, and allocation across departments/practice groups
-   Manage access controls, permissions, and usage policies for AI platforms, in coordination with Information
-   Security, Risk & Conflicts, and Identity teams
-   Implement role-based access control, audit logging, and data protection controls
-   Configure environments, resource groups, and service integrations supporting AI workloads
-   Analyze usage metrics and performance data to recommend optimizations
-   Provide Tier 2/3 support, troubleshooting incidents for AI solutions
-   Manage updates, patches, and version upgrades for AI platforms; coordinate with vendors and internal teams on complex issues
-   Provide periodic status updates and project reports to management; occasional after-hours support required

## Requirements

**Must-Have**

-   Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
-   5+ years in systems administration, platform support, or enterprise IT operations
-   Experience administering cloud/SaaS platforms in an enterprise environment
-   Strongly desired: experience with integrations, access management, and cost tracking for enterprise applications
-   Advanced technical expertise across document management, systems administration, database administration, and OS-level functionality

**Nice-to-Have**

-   Experience working in a **law firm, legal operations, or legal tech environment**
-   Hands-on experience with AI tools such as **LLMs (e.g., ChatGPT), automation platforms (Zapier, Make), OCR tools, or analytics platforms**
-   Background in **marketing automation, lead generation systems, or paid ads optimization**
-   Experience with **chatbots, call automation, or client intake systems**
-   Familiarity with **document automation, legal research tools, or eDiscovery platforms**
-   Basic understanding of **APIs, integrations, or no-code/low-code tools**
-   Experience building **dashboards (e.g., Power BI, Tableau, Google Data Studio)**
-   Knowledge of **data privacy, compliance, and security considerations in AI implementation**
-   Prior experience in a **consulting, operations, or innovation-focused role**

###   
**System and Work Setup Requirements:**

-   A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
-   Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
-   Headset/earphone with noise cancellation and webcam at 720p or higher resolution
-   A designated, quiet, and well-organized workspace free from distractions to facilitate focused work

## Benefits

-   Permanent remote work setup
-   Competitive starting rate paid in USD
-   Internet Allowance
-   HMO insurance (PH)
-   Paid US holidays
-   Paid Vacation and Sick Leaves