# Greek-Speaking Player Support for Riot Games in Sofia: Fully Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Pleven, Bulgaria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Cyriel

[Apply for this job](http://jobs.workable.com/view/e40c6519-45ac-4e42-9c7b-a76caf19dd2f)

## Description

Mercier Consultancy is delighted to partner with Riot Games to offer an exciting opportunity for a Greek-Speaking Player Support Specialist based in Sofia, Bulgaria, with fully paid relocation! Join a world-renowned gaming company and be part of an enthusiastic team dedicated to delivering exceptional player experiences.

As a Player Support Specialist, you will be the main point of contact for Greek-speaking players, providing timely and effective assistance to ensure a smooth and enjoyable gaming experience. Your passion for gaming and excellent communication skills will help foster a vibrant and supportive player community.

### Responsibilities

-   Deliver high-quality support to Greek-speaking players through email, chat, and social media platforms
-   Investigate and resolve technical issues, gameplay questions, and account-related matters
-   Maintain accurate records of player interactions and support tickets in relevant systems
-   Collaborate closely with cross-functional teams to resolve complex issues and improve player satisfaction
-   Gather and provide player feedback to Riot Games' development teams to enhance game quality and player experience
-   Help build and sustain a positive gaming community through professional and empathetic player engagement
-   Stay abreast of new game updates, trends, and Riot Games’ products

**Fully paid relocation assistance to Sofia, Bulgaria is provided for successful candidates.**

## Requirements

-   Fluency in Greek and English, both written and spoken. Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
-   Excellent communication and customer service skills
-   Experience in player support or customer-facing roles is highly desirable
-   Strong passion for gaming and a solid understanding of gaming culture
-   Proven problem-solving skills and attention to detail
-   Ability to work independently and collaboratively within a fast-paced environment
-   Familiarity with customer support tools and gaming platforms is an advantage
-   Willingness and ability to relocate to Sofia, Bulgaria with full relocation support

## Benefits

-   Financial support during relocation
-   Fully paid training sessions from the office
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses